Privacy Policy

Effective Date: January 1, 2025

1. Introduction

9 Minute Open, Inc. ("we," "us," or "our") is dedicated to safeguarding the privacy of users who install and use our Google Chrome Extension (the "Extension"). This Privacy Policy outlines how we collect, use, and protect information processed through our Extension.

2. Information We Collect

Our Extension gathers the following data from your package delivery management system to facilitate integration with our platform:

• Delivery information (delivery timestamps, assigned driver)
• Package IDs and tracking numbers

We do not collect or store sensitive personal data such as Social Security numbers, birth dates, age, gender, or other personally identifiable information beyond what is required for delivery operations.

3. How We Use the Information

The collected data is solely used to enhance the efficiency and functionality of your package delivery operations, including:

• Synchronizing delivery data with our platform
• Optimizing route planning, rescues, and route measurement
• Generating analytics and reports to improve delivery performance

We do not sell, rent, or share your data with third parties for marketing or advertising purposes.

4. Data Security

We implement industry-standard security measures to protect the data collected through the Extension, including encryption, access controls, and secure data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

Collected data is only shared under the following circumstances:

• With authorized personnel within your organization, via our cloud-based platform, who require access for operational purposes.

6. User Control and Data Retention

Users maintain control over their data. If the Extension is uninstalled, no further data will be collected. Previously collected data is retained only as long as necessary for operational purposes and legal compliance. Users may cancel their account and request the deletion of historical data at their discretion.

7. Third-Party Services

Our Extension may interact with third-party services, such as package delivery management systems. Users are encouraged to review the privacy policies of those third-party services, as we are not responsible for their data practices.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be reflected with a revised "Effective Date" and will be posted on our website or within the Extension.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

9 Minute Open, Inc.
1212 El Camino Real H #383
San Bruno, CA 94066
Email: info@9mo.ai
Phone: 650-868-8552

By installing and using the Extension, you acknowledge that you have read and understood this Privacy Policy.