The caller answered as the prefilled demo student but gave a NetID that did not match the roster, so the examiner told them to hang up and email the instructor, which ended the call at the identity check.
Speech to text, so expect misheard words; the recording is the record. Click a time to play from there.
Examiner
Hey there, I'm professor Foster Provost from NYU Stern. I am ready to conduct your exam today. Am I speaking to [DEMO STUDENT]? Can you please tell me your name and your NET ID?
Caller
Yes, [DEMO STUDENT], K-R-888888.
Examiner
Thanks. Your Net I D does not match what I have on my roster, which is [DEMO NETID]. Please hang up and email the instructor immediately so we can get you authenticated properly.