Why do we require this data from you?
- we only require necessary data to resolve a possible business relationship, for ordering additional
functionality
- the given data can be used to restore access in case of loss of access
- the given data can be used to restore access to the device in case of loss of access data
- for resolving complaints
We respect your privacy and therefore
- We do not require any of your personal data such as birth number, ID number or other document number
- We do not request information about the location of your devices
- We do not require private keys to connect to your devices
If you receive a request from us for any of the above-mentioned data, it is a fraud.
In that case, report the situation to us immediately.
NOTE: A device activated by you cannot be re-activated by a third party without being deregistered by you - that's
why we need to have such information about you so that your identity can be verified.
So in the event that you lose your access, and it is not possible to verify you because you
provide incorrect data - we will proceed in the same way as if a third party tried to illegally restore access
to your device and the request will be rejected.