Last Updated: October 30, 2025
Thank you for using Alo Chat ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, and region, that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application, such as online chat and message boards.
Information our servers automatically collect when you access the Application, such as your IP address, device ID, browser type, operating system, and access times.
Our application uses Firebase for backend services, including but not limited to authentication, cloud storage (for photos and other media), and database management. As such, Google may collect data as part of the Firebase service. For more information, please review Google's Privacy Policy.
Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you grant us permission.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services (such as Firebase), and customer service.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We will retain your personal data only for as long as your account is active or as needed to provide you with our services. You have the right to request the deletion of your account and the personal data associated with it. To request data deletion, please contact us at the email address provided below. We will process your request in accordance with applicable law.
You have certain rights regarding the personal information we hold about you. You may, at any time:
We do not knowingly solicit information from or market to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). If you become aware of any data we have collected from children under this age, please contact us using the contact information provided below.
If you have questions or comments about this Privacy Policy, please contact us at: chat@aalochat.com