Decor Planet Customer Service

Contact Us Please allow up to 48 hours for our team to reply back, or contact us during business hours for prompt assistance. Do you agree with DecorPlanet.com's TrustScore? Voice your opinion today and hear what 32 customers have already said. Please check the 'My Account' customer portal (see Answer #1) for updates.

If no update is available, please contact our customer service department via email: General@DecorPlanet.com or by calling: (800) 504. Excellent product and service! Thank you again Decor Planet for exceptional products and customer service! 8,407 reviews for DecorPlanet.com, rated 4.58 stars.

Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings.com. DecorPlanet.com located at 18 W.

21st Street, New York, NY 10010 - reviews, ratings, hours, phone number, directions, and more. Not BBB Accredited. Kitchen Cabinets and Equipment in Brooklyn, NY.

See BBB rating, reviews, complaints, and more. I bought the faucet from Decor Planet and my contractor is having an issue to install it. He said there is an issue with water supply connector.

I contacted Decor Planet and asked for replacement of defective item, however the customer service Kesha emailed me stating this is too late to exchange since it passed 30 days. For any questions regarding return eligibility, please contact our Customer Service team before placing your order. Restocking Fees: Restocking fees vary based on the brand and return method: Fresca: Subject to a 20% restocking fee.

Select Third-Party Brands: A 35% restocking fee applies. Had a negative experience with DecorPlanet.com? Read real complaints and reviews about DecorPlanet.com. Share your experience and check company responses before buying or using services in 2025.