Obtaining a Passport
Target Audience: New employees whose role may require international travel for business purposes
Learning Objectives:
Seat Time: 30 minutes
Visuals: Color palette (pictured right)
Slide template is navy header and footer (pictured right)
Font is Franklin Gothic Medium (16 for text, 24 for titles)
Outline:
Module Resources/References: Job Aid with Required Documents and Steps checklist, travel.state.gov website to find passport facility and DS-11 form
Notes for Reviewers: Please use the “Notes” section below each block of the storyboard to provide feedback. The “Documents checklist” job aid has not yet been created. The rights to all images used in storyboard have been acquired. All images can be found in the Dropbox Passport folder.
Slide [1.1]/ Menu Title: Welcome | |||
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Background image found in Dropbox Passport folder: passportbackground.jpg Course title set in opaque shape overlaying the background image Custom Start and Navigation buttons
| [Slide Title] Obtaining a Passport Click Navigation to learn about the player features. | Welcome to the Obtaining A Passport eLearning course. In this course, you will learn about how to obtain a U.S. Passport for international travel. If you are familiar with the course navigation player, click the Start button to begin. If you would like some guidance with navigating the course, click the Navigation button. When you’re ready, let's get started. | The Start and Navigation buttons will float in timed with the VO reference The Start button will jump to slide 1.3 The Navigation button will jump to the next slide (slide 1.2) The Next button will be hidden on this slide |
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Slide [1.2]/ Menu Title: Navigation | |||
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Player shows Menu on the left. Background image is screenshot of the Welcome slide in the player Markers label each of the player features
| [Slide Title] Navigation Hover over each marker to learn about the features of the player. [Markers] Next/Previous Accessibility Volume Replay Seekbar Play/Pause Menu Full Screen Resources | Please take a moment to review the course player, so you feel comfortable navigating through the course. Hover over each marker to learn about the features of the player.
| Markers will float in timed with their reference in the audio.
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Slide [1.3]/ Menu Title: Learning Objectives | Objective: [1+2] | ||
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Objectives are listed in gray boxes on the left of the screen Avatar is smiling on the right of the screen
| [Slide Title]
| By the end of this course, you will be able to: …list the documents needed to complete a passport application, and … explain how to prepare for a passport application appointment. | Objectives will float in timed with their reference in the audio. |
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Slide [1.4]/ Menu Title: When Do You Need a Passport? | Objective: [1+2] | ||
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Gray airplane on left Photograph of traveler on right
| [Slide Title] When Do You Need a Passport? | When do you need a passport? Passports are required to leave the country by air. As your job may include international travel, it is recommended that you begin the passport application process now. This will help prevent any travel delays in the future. | Gray plane will fly off screen using a motion path when timeline starts on this slide |
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Slide [1.5]/ Menu Title: Documents | Objective: [1] | ||
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4 rectangular accordion tabs, each showing different color palette color, will be stacked horizontally on the left of screen When selected, the tab and any tab before it shift to the right. The layer information will be shown in the space between left and right tabs. A photo of a document will be on the right of the screen on base layer
| [Slide Title] What documents will you need to apply for a passport? Click each tab below to learn more about the items. Passport Form Photo ID Passport Photo | What documents will you need to apply for a passport? Click each tab below to learn more about the items. | Tabs have hover states.
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Slide [1.5a]/ Menu Title: Citizenship Evidence | Objective: [1] | ||
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Background shape matches the color of the citizenship tab Photo of birth certificate on the right of the background shape
| [Accordion Title] | You will need to submit proof of U.S. citizenship with your application. A birth certificate is an example of primary citizenship evidence. If you were born outside the U.S., there are other options available for evidence. You can find these at travel.state.gov, which is linked in the Resources tab. | This layer corresponds with the “Citizenship Evidence” tab/button. |
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Slide [1.5b]/ Menu Title: Passport Form | Objective: [1] | ||
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Background shape matches the color of the passport form tab Photo of passport on the right of the background shape
| [Accordion Title] | To apply for a passport for the first time, you will need to complete a DS-11 form. This form can be completed online or by hand. Visit the link in the Resources tab to download the form. | This layer corresponds with the “Passport Form” tab/button. |
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Slide [1.5c]/ Menu Title: Photo ID | Objective: [1] | ||
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Background shape matches the color of the photo ID tab Photo of driver’s license on the right of the background shape
| [Accordion Title] | A photo ID is also required to process your application. This could be an expired passport, your state driver’s license, a military ID, a government employee ID, a foreign passport, or a U.S. Permanent Resident card. | This layer corresponds with the “Photo ID” tab/button. |
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Slide [1.5d]/ Menu Title: Passport Photo | Objective: [1] | ||
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Background shape matches the color of the passport photo tab Passport photo on the right of the background shape
| [Accordion Title] You must provide your own passport photo to include with your application.
| You must take your own passport photo and include it in your application. The photo must be taken recently and printed as a 2 inch square. | This layer corresponds with the “Passport Photo” tab/button. |
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Slide [1.6]/ Menu Title: Passport Photo | Objective: [1] | ||
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Text and directions on the left Passport photo with markers on the right. Markers show text with passport requirements passportphoto.jpg
| [Slide Title] Click each marker to learn about the photo requirements. 2x2 inch square On a white background In color Taken recently No selfies Unfiltered | Passport photos must meet specific guidelines to be approved for use in your new passport. Click each marker to learn about the photo requirements. | Photo requirements are revealed when the user clicks on each marker Markers have visited states Next button is hidden until all markers have been selected |
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Slide [1.7]/ Menu Title: Knowledge Check | Objective: [1] | ||
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4 headshot photos are placed on the slide (one correct, three incorrect) blue.jpg correct.jpg selfie.jpg | [Slide Title] Knowledge Check | Let’s check your understanding of passport photo requirements. Select the passport photo that meets all government guidelines. | Captions appear when the user clicks each photo The Next button is hidden when the timeline starts on this slide The Next button appears when the user clicks the correct photo |
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Slide [1.8]/ Menu Title: Fees | Objective: [2] | ||
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Two boxes take up most of the screen They are titled “Application Fee” and “Execution Fee”
| [Slide Title] Fees Application Fee (visited state): $130 Execution Fee (visited state): $35 | You will be required to pay multiple fees at your passport appointment. Click each box to learn more. | Boxes have hover states and visited states The visited states reveal the text box giving information about the fee The next button is hidden until both boxes have been visited. |
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Slide [1.9]/ Menu Title: Making an Appointment | Objective: [2] | ||
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Text boxes on the left Photo of a schedule on the right
| [Slide Title] Making an Appointment | Now that you have all of the required documents, you are ready to make an appointment at an acceptance facility. Acceptance facilities near you, such as libraries and post offices, can be found at the link in the Resources tab. | Text boxes will float in timed with their reference in the audio.
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Slide [1.10]/ Menu Title: Going to Your Appointment | Objective: [2] | ||
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Directions on the left Checkboxes with steps on the left Photo of a clock on the right
| [Slide Title] Going to Your Appointment Bring all of your required documents. Arrive before your scheduled time. Be prepared to pay the application and execution fees. | On the day of your appointment, be sure to… bring all of your required documents… arrive before your scheduled time… be prepared to pay the application and execution fees. Click each box to mark the tasks as completed. | Text boxes and checkboxes will float in timed with their reference in the audio. User can click checkboxes after they appear Next button will be hidden until all checkboxes are selected |
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Slide [1.11]/ Menu Title: Processing Times | Objective: [2] | ||
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Text boxes on the left Photo of an envelope on the right
| [Slide Title] Processing Times Currently, the processing time estimate for passport applications is ten to thirteen weeks. Be sure to keep this time frame in mind when planning international travel. | Processing times for passports may vary. | Text boxes will float in timed with their reference in the audio. The Next button will be hidden on this slide until the audio completes |
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Slide [1.12]/ Menu Title: Quiz | |||
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Directions and bullets on the left Photo of passports on the right Custom “Take the Quiz” button under text on left, styled similar to buttons on Welcome slide
| [Slide Title] Quiz
“Take the Quiz” button | It’s time to assess your knowledge of obtaining a passport! When you are ready to begin, click the take the quiz button. | Bulleted items and button will float in timed with their reference in the audio. Next button is hidden. Slide will jump to 1.13 when user clicks “Take the Quiz” button |
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Slide [1.13]/ Menu Title: All Assessment slide titles should be hidden from the menu | Objective: [2] | ||
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All 5 assessment question slides should have the same layout and formatting. The T/F answer choices are displayed below the question.
| Decide if the statement below is true or false: You will be required to pay one fee at your passport appointment. Choose the best response, then click Submit. [Answer Choices] 1. True 2. False [CORRECT ANSWER] | Decide if the statement below is true or false: You will be required to pay one fee at your passport appointment. Choose the best response, then click Submit. | Score by question with 1 attempt for each quiz question as the learner progresses through the quiz. They will be able to Retake the entire quiz at the end if they do not pass. Results slide 1.18 When learner clicks Submit, submit question and advance to next slide. The learner should not get immediate feedback with Correct or Incorrect feedback layers. They should answer all of the questions sequentially FIRST in the graded assessment, then receive their score on the Results page. If they do not pass, they can come back and review the quiz. |
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Slide [1.14]/ Menu Title: All Assessment slide titles should be hidden from the menu | Objective: [1] | ||
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Same visual layout for Slides 1.13, 1.14, 1.15, 1.16, 1.17
| Which documents do you need to bring to your passport application appointment? Select all that apply, then click Submit. [Multi-select Answer Choices] 1. Passport Form (correct) 2. utility Bill 3. Photo ID (correct) | Which documents do you need to bring to your passport application appointment? Select all that apply, then click Submit. | Same settings for Slides 1.13, 1.14, 1.15, 1.16, 1.17 |
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Slide [1.15]/ Menu Title: All Assessment slide titles should be hidden from the menu | Objective: [1] | ||
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Same visual layout for Slides 1.13, 1.14, 1.15, 1.16, 1.17
| Which document is acceptable for use as evidence of citizenship? Choose the best response, then click Submit. [Multiple choice Answer Choices] 1. Birth certificate (correct) 2. School ID 3. Medical Records | Which document is acceptable for use as evidence of citizenship? Choose the best response, then click Submit. | Same settings for Slides 1.13, 1.14, 1.15, 1.16, 1.17 |
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Slide [1.16]/ Menu Title: All Assessment slide titles should be hidden from the menu | Objective: [2] | ||
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Same visual layout for Slides 1.13, 1.14, 1.15, 1.16, 1.17
| Your passport photo must be which of the following? Select all that apply, then click Submit. [Multi-select Answer Choices] 1. a 2x2 inch square (correct) 2. on a dark background 3. taken recently (correct) | Your passport photo must be which of the following? Select all that apply, then click Submit. | Same settings for Slides 1.13, 1.14, 1.15, 1.16, 1.17 |
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Slide [1.17]/ Menu Title: All Assessment slide titles should be hidden from the menu | Objective: [1] | ||
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Same visual layout for Slides 1.13, 1.14, 1.15, 1.16, 1.17
| Decide if the statement below is true or false: A photo ID is required to complete your passport application. Choose the best response, then click Submit. [T/F Answer Choices] 1. True (correct) 2. False | Decide if the statement below is true or false: A photo ID is required to complete your passport application. Choose the best response, then click Submit. | Same settings for Slides 1.13, 1.14, 1.15, 1.16, 1.17 |
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Slide [1.18]/ Menu Title: All Assessment slide titles should be hidden from the menu | |||
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Results information on left of slide “Success’ picture on right | [slide title] Quiz Results
Passing Score: YY% | [Narration only on layers] | Use a Result side to show Success layer 1.18a when timeline starts if results are equal to or greater than the passing score. Show Failure layer 1.18b when timeline starts if results are less than passing score. Base layer will be visible (show through) from Success or Failure slide layers. Results variable reference shows the percent score only. Do not show the points variable reference. Built in graded quiz variable reference displays learner score where XX appears on slide 80% to pass shown where YY appears on slide |
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Slide [1.18a]/ Menu Title: All Assessment slide titles should be hidden from the menu | |||
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Green checkmark next to slide text | Nice job, you passed! [button] Continue Review Quiz | Thank you for taking the quiz. Congratulations! You passed. You can review your results by clicking on the review quiz button. If you are satisfied with your results and ready to move on, please click on the continue button. | Review button: shows correct/incorrect response when reviewing Continue button: jumps to Slide 1.19 |
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Slide [1.18b]/ Menu Title: All Assessment slide titles should be hidden from the menu | |||
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Red X next to slide text | Sorry, you didn’t pass. [button] Retry Quiz Review Quiz | Thank you for taking the quiz. Unfortunately, you did not pass. You can review your results by clicking on the review quiz button. When you are ready to try again, please click on the retry quiz button. | Review button: shows correct/incorrect response when reviewing Retry button: resets results slide and jumps to Slide 1.13 |
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Slide [1.19]/ Menu Title: Summary | |||
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Text box on left Learning objectives appear on left under text box, similar to how they were styled on LO slide Photo of traveler with passport on right | [Slide title] | Now that you have completed the course, you should be able to… list the documents needed to complete a passport application… and explain how to prepare for a passport application appointment. | Text boxes and learning objectives will float in timed with their reference in the audio. The Next button will be hidden on this slide until the audio completes |
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Slide [1.20]/ Menu Title: Congratulations | |||
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This slide has a similar design as the Welcome slide. Photographic image of a passport and other travel items Course title set in opaque shape overlaying the background image Custom Complete button | [Slide title] Click the Complete button to end this course. | Congratulations! You have completed the “Obtaining a Passport” course. Click the Complete button to end this course. | Custom “Complete” button will float in timed with reference in the audio. |
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