How to Factory Reset a PC: A Step-by-Step Guide
Factory resetting your PC can be a powerful tool to troubleshoot persistent issues, remove malware, or prepare your computer for a new user. This comprehensive guide will walk you through the process, ensuring your data is secure and your PC is restored to its original state.
Understanding Factory Reset
Before we dive into the steps, let's clarify what a factory reset does and doesn't do. A factory reset removes all apps, settings, and data from your PC, leaving it in the same state as when it was first turned on. It does not, however, remove hardware changes or updates you've made. It's important to note that this process is irreversible, so make sure to back up any crucial data before proceeding.
Preparing for the Factory Reset
Before you begin, ensure your PC is plugged in and has a stable internet connection. This is because Windows will download and install updates during the reset process. Also, make sure to back up any important data to an external drive or cloud storage. Here's how:
- Connect an external drive to your PC.
- Press Windows key + I to open Settings.
- Click on Update & Security, then Backup.
- Follow the prompts to back up your data to the external drive.
Accessing the Reset Options
Now that you're prepared, let's access the factory reset options. Here's how:
- Press the Power button, then select Hold down the Shift key while selecting Restart.
- Your PC will reboot and display the Choose an option screen. Select Troubleshoot.
- On the Troubleshoot screen, select Reset this PC.
Choosing the Reset Option
You'll now see two reset options:
| Option | Description |
|---|---|
| Keep my files | This option keeps your personal files but removes apps and settings. |
| Remove everything | This option removes all apps, settings, and files. It's the full factory reset option. |
For a complete factory reset, select Remove everything. This will ensure your PC is restored to its original state.

Confirming the Reset
You'll be asked to confirm the reset. Select Remove files and clean the drive (if you want to ensure all data is removed) or Just remove my files (if you're only concerned about removing personal data).
Finally, select Reset to begin the factory reset process. Your PC will reboot, and the reset will commence. This process may take several minutes, so be patient.
Once complete, your PC will boot up as if it's new, ready for you to set it up and start fresh. If you have any questions or need further assistance, don't hesitate to ask. Happy resetting!