How to contact Epic Games Support English, Spanish, French, German, Portuguese We now have an Epic Support Assistant available on the Epic Games Help site supporting these languages. You can chat with the Epic Support Assistant to describe your issue and receive help and guidance. Join our community, grow your knowledge and learn from others!
Do you need help with Fortnite or your Epic Games account? Our support center contains answers to our most frequently asked questions. Welcome to General Support for Technical Support. Our guides and answers will help you resolve many of your customer service needs.
Home Discussions Articles Topics Developer Portal EOS Game Services Epic Account Services About News Documentation Status Roadmap. We offer live chat in all languages that we support. Chat is available at different times of the day for different languages.
Chat is available every day of the week unless otherwise specified below. These hours are subject to change without notice. How to contact Epic Games Support English We now have an Epic Support Assistant that players will see on the Epic Games help site and will gradually roll out to more languages.
You can chat with the Epic Support Assistant and if it can't solve your issue, it will be able to transfer you to a human agent. Conversations now sync across Fortnite, and the Epic Games Store, and new Epic Games mobile apps on iOS. Text chat will come to the Epic Games Launcher and Android apps in January.
This is an important step towards a unified Epic social experience connecting nearly a billion users across the Epic ecosystem. Fortnite offers a range of parental controls to help you control what a player can see and do within the game. Learn how to set up these controls and more.
