LG Washer: No Tub Clean Option? Here's How to Fix It

Emily Jul 26, 2026

Facing issues with your LG washer and noticed that the "No Tub Clean" option is unavailable? You're not alone. This feature, designed to clean the tub with a hot water cycle, is part of LG's forward-thinking care systems, but can sometimes become inaccessible due to various reasons. Let's delve into the potential causes and solutions for this conundrum.

a frying pan is shown with the lid open and an object in front of it
a frying pan is shown with the lid open and an object in front of it

Before we dive in, ensure you've checked the obvious; is your washer model compatible with the "No Tub Clean" feature? LG introduced this option in their front-load washers from 2010 onwards, so if your model is older, it might not have this feature.

How to Clean a Front Load Washing Machine
How to Clean a Front Load Washing Machine

Common Reasons for the "No Tub Clean" Option Not Showing Up

LB-state of being lost sometimes starts with the most simplistic of reasons. Let's explore some common culprits before we progress to more technical issues:

a frying pan is connected to an appliance with a wire plugged into it
a frying pan is connected to an appliance with a wire plugged into it

Lack of Connection: If your washer is not connected to the internet, certain features might not be accessible. Ensure your washer is connected to your home network, and if it's not, try to reconnect it.

Incorrect Water Temperature Settings

Cleaning 101: How to Clean a Top Loader Washing Machine | Lamberts Lately
Cleaning 101: How to Clean a Top Loader Washing Machine | Lamberts Lately

LG washers require specific water temperature conditions to trigger the "No Tub Clean" function—usually above 140°F (60°C). Check your water heater settings to ensure it's set appropriately.

If you suspect your water temperature is ideal but still facing issues, it might be due to your washer's built-in safety feature. Some models won't activate "No Tub Clean" if they detect too high a temperature, above 158°F (70°C), to prevent damage.

Regular Water Pressure Issues

a washer and dryer sitting next to each other
a washer and dryer sitting next to each other

The "No Tub Clean" function needs adequate water pressure to work effectively. If your water pressure is consistently low or fluctuating, this could be the cause of your issue.

To confirm if water pressure is the problem, try running a normal wash cycle. If the washer fills and drains normally but doesn't{ // display: flex; // align-items: center; // justify-content: center; // gap: 10px; engage the "No Tub Clean" option, water pressure might be the culprit.

Resolving the Mysterious Absence of the "No Tub Clean" Option

a washing machine with the words how to deep clean your washing machine and it's not vinegarr and baking soda
a washing machine with the words how to deep clean your washing machine and it's not vinegarr and baking soda

If the above checks haven't solved your issue, let's troubleshoot a bit more deeply:

Firmware Updates: Just like your smartphone, your LG washer can also receive software updates. An outdated firmware could be preventing the "No Tub Clean" option from appearing. Check if any updates are available via LG's smart ThinQ app or the washer's display.

an open dishwasher with two blue containers in it
an open dishwasher with two blue containers in it
the instructions for how to clean a washing machine
the instructions for how to clean a washing machine
an open plastic container with three compartments and a label on the lid that says, you can't wash your hands
an open plastic container with three compartments and a label on the lid that says, you can't wash your hands
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How To: Clean & Sanitize a Front Load Washer
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How to Clean Washing Machine with Baking Soda and Vinegar
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How to Clean Your Top Load Washer
How to Clean a Front Load Washing Machine
How to Clean a Front Load Washing Machine
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How to Get the Smell Out of a Front Load Washer

Diagnostic Mode

Your LG washer is equipped with a diagnostic mode that can help shed light on software or hardware issues. Here's how to access it:

  • Set your washer to display the tub-cleaning screen, where the "No Tub Clean" option should be.
  • Press and hold the "Start" button for about 5 seconds.
  • The washer will display a diagnostic menu. Use the "Temp+" and "Temp-" buttons to navigate and select options. If the "No Tub Clean" function is listed here, select it to run the cycle.

Hardware Troubleshooting

If the "No Tub Clean" option is still elusive, you might need to check your washer's hardware components:

  • Unplug your washer, then remove and re-insert the water supply hose. This can sometimes help re-establish the connection needed for the "No Tub Clean" function.
  • Examine the "Tub Clean" selector switch on your washer's control board. If it's practically fused or discolored, you might need to replace it.

Always remember to power off and unplug your washer before performing any hardware troubleshooting. If none of the above solutions work, it might be time to call in an LG-certified technician.

In essence, the "No Tub Clean" issue on your LG washer can be a stubborn one, but persistence pays off. From checking simple connectivity issues to digging into your washer's hardware, there's a solution out there for every problem. So, don't hesitate to explore these troubleshooting steps, and soon you'll be enjoying the cleanliness benefits of the "No Tub Clean" feature again.