Privacy Policy

Bright Home Lights

1. Who We Are

Bright Home Lights (“we,” “us,” or “our”) operates BrightHomeLights.com, mobile applications, and connected smart-lighting products and services (collectively, the “Services”).

2. Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Account credentials
• Messages, support requests, or comments
• Uploaded images or files

Email address and account identifiers are required to create and manage your account.

B. E-Commerce & Orders

If you purchase products, we may collect order history, product selections, shipping information, and transaction status.

Payment details are never stored by us and are processed securely by third-party providers such as Stripe or PayPal.

C. Mobile App & Smart Device Data

When you use Bright Home Lights mobile apps or connected lighting devices, we may collect:

• Device identifiers, including device ID, Firebase installation ID, and MAC address where applicable
• IP address and network connectivity status
• Presets, schedules, configurations, and lighting states
• Cloud relay and MQTT connectivity status
• Push notification tokens
• Diagnostic and performance data

This data is used strictly to operate smart-lighting features, maintain device connectivity, and improve reliability. We do not use this data for advertising.

D. Location Data

The mobile app may request access to your device’s precise location to enable schedule, sunrise/sunset, and geofence automation features.

Bright Home Lights Cloud may use location in the background to run arrival and departure lighting automations, such as turning lights on when you enter or leave a saved area, even when the app is not in use.

• Location data is used solely for app functionality.
• Location is used to set device latitude and longitude for schedules and to run user-created geofence automations.
• Location data may be saved with your device or automation settings so these features can work.
• Users may disable location permissions and manually configure schedules instead.
• Location data is not sold or used for advertising.

E. Microphone / Audio Access

The app may request access to your device’s microphone for the Music Sync feature.

• Audio data is processed in real time on your device.
• Audio is not recorded, stored, or transmitted to our servers.
• Microphone access is optional and can be disabled at any time.

F. Automatically Collected Information

We may automatically collect device type and operating system, app interactions, crash reports, diagnostic logs, and performance metrics. This information helps improve app stability and functionality.

3. Analytics & Diagnostics

We use trusted third-party services including Google Firebase Authentication, Firebase Firestore, Firebase Cloud Functions, Firebase Analytics, and Firebase Crashlytics. These services may collect app interaction data, device identifiers, crash reports, and performance metrics. Analytics and crash data are processed by Google on our behalf to improve service performance and reliability.

4. Smart Assistants (Alexa / Google Home)

If you link Bright Home Lights to voice assistants:

• Commands may be routed through the assistant platform.
• We receive only the information required to execute your request.
• Voice recordings are handled by the assistant provider and are not stored by us.

5. Cookies

We use cookies to maintain login sessions, store preferences, and improve performance and security. Disabling cookies may limit functionality.

6. Data Sharing

We do not sell personal data. We may share data with cloud infrastructure providers, payment processors, analytics and diagnostic providers, and legal authorities when required by law. All service providers receive only the information necessary to perform their services.

7. Data Retention

We retain data only as long as necessary. Accounts are retained while active; orders are retained for legal and accounting requirements; device data is retained for service operation; and crash and analytics data are retained per provider policies.

8. Your Rights

You may request to access, export, or delete your data by contacting us at support@brighthomelights.com.

9. Account & Data Deletion

Users may delete their account directly within the mobile app if available, or request deletion by contacting support@brighthomelights.com.

Upon deletion, authentication credentials are removed, associated device mappings are deleted, cloud-stored presets and schedules are removed, and MQTT credentials are revoked. Deletion requests are processed within a reasonable timeframe.

10. Children’s Privacy

Our Services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted.

11. California Privacy Rights (CCPA)

California residents may request disclosure of collected personal data and deletion of personal data. We do not sell personal information.

12. GDPR Rights (EU/UK)

Users may request access to personal data, correction or deletion, restriction of processing, and data portability.

13. Data Location

Data may be processed in the United States or other countries where our service providers operate.

14. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

15. Contact