La-Z-Boy Customer Service: Comfort and Support You Can Count On
When you invest in a La-Z-Boy product, you're not just buying a piece of furniture; you're investing in comfort, durability, and a brand that stands behind its products. La-Z-Boy's commitment to customer satisfaction is evident in their comprehensive customer service, designed to ensure your complete satisfaction with your purchase.
Understanding La-Z-Boy's Warranty and Customer Service Promise
La-Z-Boy offers a warranty on its products, providing coverage for defects in materials and workmanship. However, their customer service extends far beyond this, promising to assist you throughout the life of your furniture. This includes help with assembly, care and cleaning, repairs, and even reupholstery services.
What Does La-Z-Boy Customer Service Cover?
- Pre-Purchase Assistance: La-Z-Boy's customer service begins even before you make a purchase. They offer help in selecting the right product, understanding features, and making an informed decision.
- Assembly Guidance: While many La-Z-Boy products come pre-assembled, those that require assembly are backed by detailed instructions and customer service support to ensure a smooth setup.
- Care and Maintenance Tips: La-Z-Boy provides guidance on how to care for and maintain your furniture to ensure its longevity and beauty.
- Repair Services: In the event of a defect or damage, La-Z-Boy offers repair services to restore your furniture to its original condition.
- Reupholstery Services: To keep up with changing trends or refresh your space, La-Z-Boy offers reupholstery services to update your furniture's look.
Contacting La-Z-Boy Customer Service
La-Z-Boy offers several channels to reach their customer service team:
| Contact Method | Details |
|---|---|
| Phone | 1-800-274-9869 (Available Monday-Friday, 8:00 AM - 8:00 PM EST, Saturday-Sunday, 9:00 AM - 6:00 PM EST) |
| customerservice@la-z-boy.com | |
| Online Contact Form | La-Z-Boy Contact Us Page |
La-Z-Boy's Commitment to Your Satisfaction
La-Z-Boy's customer service is not just a department; it's a commitment to ensuring your satisfaction with your purchase. Their team of dedicated professionals is trained to handle a wide range of inquiries and issues, providing personalized solutions to meet your needs. Whether you're looking for advice on caring for your furniture or need assistance with a repair, La-Z-Boy is there to support you every step of the way.
