Arizona State University Maintenance Request Form

Arizona State University (ASU) takes pride in maintaining a safe, clean, and functional environment for its students, faculty, and staff. To ensure that the university's facilities meet these high standards, ASU provides a user-friendly Maintenance Request Form. This form is designed to help you report any issues or request services, contributing to the overall upkeep of the campus.

Whether you've noticed a leaky faucet, a broken chair, or need to request a specific service, the ASU Maintenance Request Form is your direct line to the facilities management team. This article will guide you through the process of submitting a request, ensuring that your concerns are addressed promptly and efficiently.

Understanding the ASU Maintenance Request Form

The ASU Maintenance Request Form is an online platform that allows you to submit service requests 24/7. It's designed to be intuitive and accessible, ensuring that everyone in the ASU community can use it with ease.

Before you submit a request, it's essential to understand the types of issues the form covers. These include, but are not limited to:

• Facility issues (e.g., broken furniture, damaged walls, or faulty light fixtures)
• Plumbing problems (e.g., leaky faucets, clogged toilets, or water heater malfunctions)
• Electrical issues (e.g., power outages, faulty outlets, or broken appliances)
• HVAC problems (e.g., broken air conditioners, heaters, or ventilation systems)
• Grounds maintenance (e.g., litter, damaged landscaping, or broken outdoor furniture)

Accessing the ASU Maintenance Request Form

To access the ASU Maintenance Request Form, you'll need to log in to the My ASU portal. Here's a step-by-step guide:

1. Visit the My ASU portal: my.asu.edu

2. Log in using your ASURITE username and password.

3. Once you're logged in, click on the "Campus Life" tab in the main menu.

4. Select "Maintenance Request" from the drop-down menu.

Submitting a Maintenance Request

After accessing the Maintenance Request Form, you'll be prompted to fill in the following details:

1. Request Type: Select the type of issue or service you're requesting. The options are categorized for your convenience.
2. Location: Provide the building and room number where the issue is located.
3. Description: Give a detailed description of the problem or the service you're requesting. Be as specific as possible to help the maintenance team understand and address the issue promptly.
4. Contact Information: Provide your name, ASURITE ID, email address, and phone number. This information is crucial for the maintenance team to contact you if they need more details or to schedule a service visit.

Once you've filled in all the required information, click on "Submit Request." You'll receive a confirmation email with your request number. Keep this information for your records.

After Submitting a Maintenance Request

After submitting your request, the facilities management team will review it and assign it to the appropriate work order. You'll receive updates on the status of your request via email.

Here's what you can expect after submitting a request:

Work Order Assignment

Once your request is reviewed, it will be assigned a work order number and sent to the appropriate maintenance team for resolution.

Resolution and Follow-up

The maintenance team will work to resolve the issue as soon as possible. In some cases, they may need to order parts or schedule a follow-up visit. You'll receive updates on the progress of your request via email.

If you have any questions or concerns about your maintenance request, you can contact the facilities management team directly. Their contact information can be found on the ASU Facilities Management website.

In a thriving community like ASU, maintaining a well-functioning and safe environment is a collective effort. The ASU Maintenance Request Form is a vital tool that enables everyone to play a role in keeping our campus in top condition. By using this form to report issues and request services, you're contributing to the overall student experience and the success of the university.