Effective Date: June 4, 2026
Welcome to Cachup! Cachup is developed and operated by HEYTAP PTE. LTD. and its affiliates (hereinafter referred to as "we," "us," or "our," with registered address at 138 Market Street #15-03 Capitagreen, Singapore 048946), providing AI Agent-based news aggregation services to users (hereinafter referred to as "you").
In the course of your use of our mobile application and other related products and services, we may collect and use your personal information. "Personal information" or "personal data" as used in this Cachup Personal Information Protection Policy (hereinafter referred to as "this Policy") refers to various types of information that can identify a natural person individually or in combination with other information.
Through this Policy, we will explain how we process your personal information, the purposes for which we collect, use, and disclose your personal information during your use of Cachup, your rights regarding your personal information, and the security measures we take to protect your personal information.
Please read this Policy carefully before using Cachup to understand our practices for collecting, using, and protecting your personal information. By clicking "Agree" to activate Cachup, you acknowledge that you fully and clearly understand the information collection and use practices described below, as well as the rights available to you.
This Policy will help you understand the following:
The information we collect depends on the features/services you actually use, the context in which you interact with us, the choices you make, including your privacy settings and the features/services you use. Due to differences in the country/region of availability, system/application versions, and device installation/download conditions, the features/services offered by this application may vary. Accordingly, the features/services actually provided by this application, along with the corresponding personal information processing activities and permission requests, shall be subject to the final actual product.
Please note that you are not required to provide us with personal information; however, if the personal information you choose not to provide is necessary for the provision of relevant services by this application, we may be unable to provide such services to you or to respond to or resolve any issues you may encounter. We collect personal information to operate more efficiently and to provide you with the best user experience. We detail below the types of personal information we collect, as well as the reasons and purposes for collecting and using such personal information.
The channels through which we collect personal information include:
For the avoidance of doubt and to transparently inform you of personal information processing practices, please note that where it is expressly stated in the following content that the relevant personal information is stored locally only, such personal information will only be collected and processed locally on your device terminal and will not be uploaded to our servers, and is therefore not subject to this Policy.
Please note that if you provide the personal information of others, please ensure that you have obtained authorization from the relevant data subjects.
You are required to log in to Cachup with a Google account to use its various features. During the account login authentication process, we need to collect your Google account name (nickname), account profile picture, and email address. We will generate a Cachup account for you based on your Google account. You can view this in the user center in the upper right corner.
After you complete your first login with a Google account, you can select a recommended AI Buddy instance on the "Updates" page to enter the Onboarding process. During this process, we will ask you questions to quickly understand the topic directions you are interested in, and we will collect the interest tags you select (the fields and directions the Buddy should focus on, the number of pushes, the content you customize, etc.) to help you create personalized Buddies and recommend personalized content. You can tap "Buddy avatar > Settings" to modify or reset your preferences, go to "Me > My Buddies" to remove an AI Buddy, or go to "Discover" to create more AI Buddies that may interest you.
You can view data from your use of Cachup on the "Me" page, including the Buddies you created, likes, favorites, browsing history, and other information. We collect the above data to display content updates from Buddies you follow, record your content preference feedback, maintain your like history list and provide statistical displays, maintain your favorites list, and allow you to review them in "Me > Favorites," among other purposes.
When delivering Buddy-customized Updates, recommending news articles that may interest you (Node promotion), and generating personalized greetings and Daily Digest content, we provide you with personalized recommendation services to present and recommend information content that is more relevant to you and of greater interest to you.
We collect and analyze your device identifiers, device information (device model, system version, network conditions), application usage information (such as application usage duration and frequency), IP address, system locale, your usage information on Cachup, behavioral information (including browsing and click data, followed Buddies, interaction history), and interest tags. Through automatic analysis and computation of the above information, we generate your personalized characteristics and profile tags, and based on the computation results, we select content from the information candidate pool that users may be more interested in for delivery. Simultaneously, the recommendation model is updated in real time based on your browsing behavior during use of this application, continuously adjusting and optimizing recommendation results to better provide users with quality content. You can tap "Buddy avatar > Settings" to modify or reset your preferences, or go to "Me > My Buddies" to remove an AI Buddy, in order to adjust the content recommended and displayed to you.
Your feedback is very important to help us improve our products/services. You can proactively submit feedback through the "Feedback" option on news articles and the in-app feedback panel "Me > Feedback". We collect the positive/negative tags you select and your written feedback content, which are used to improve Cachup's product features and user experience.
When you use our services, we collect specific event tracking information to help us understand the scale of active users of our products, the usage of product features, and to formulate corresponding product strategies, optimize our products and services, and provide a smoother and higher-quality user experience. This information also enables us to detect and prevent potential security threats, ensuring the normal operation of products/services and the security of your personal information. Such event tracking information includes but is not limited to:
(1) Definition of Cookies
Cookies are small files or mechanisms stored on your computer, mobile phone, or other local terminal device that collect, identify, and store information when you log in to a website or browse web content. They are placed by the website server in the memory of your device for storing and retrieving information, and typically contain identifiers, site names, and certain numbers and characters (hereinafter referred to as "Cookies"). Our websites, online services, interactive applications, emails, and advertisements may use Cookies and similar technologies, such as pixel tags and web beacons.
(2) How We Use Cookies
When you use Cachup, we may use Cookies or similar technologies to obtain the dwell time on the current page, thereby understanding metrics such as latency and lag experienced by users on pages, and continuously optimizing the user-friendliness of the website to provide you with a better service experience. If you choose to disable Cookies or similar technologies, this may affect your use of some features of the website but will not affect your use of other features. These Cookies cannot track you as an individual.
(3) How to Manage Cookies
You may manage or delete certain categories of tracking technologies according to your preferences. Specifically, you can change your browser settings so that your device terminal browser does not accept Cookies from our website, thereby disabling some or all Cookies and other similar tracking technologies. Additionally, you can send a "Do Not Track" request to this application through your browser's "Do Not Track" option. For more information about Cookies, please refer to the help menu in your device browser or the documentation that came with your device, or visit www.allaboutcookies.org.
Currently, the Cookies used are essential Cookies, which will automatically expire after 5 minutes.
Google Account Login Authentication: When you log in to Cachup using your Google account, we receive your basic profile information (name, email address, profile picture) through Google Sign-In OAuth 2.0 authentication. For information on how Google processes your personal information, please refer to Google's respective privacy policy.
We will retain your personal information for the shortest period necessary to fulfill the purposes of providing products/services as required by applicable laws and regulations. Upon the expiration of any storage period or upon meeting other conditions for deletion, we will delete or anonymize your personal information, unless otherwise required by laws and regulations.
In the event that we cease operating some or all of our products or services for special reasons, we will promptly notify you and cease collecting and processing personal information for the relevant products or services. At the same time, we will delete or anonymize the personal information we hold that is related to such products or services, unless otherwise required by laws and regulations. Specifically:
Cachup has integrated Google account authentication services. To ensure account security and consistency of account verification, when you successfully delete your Cachup account or Google account, we will delete or anonymize all relevant personal information under your Cachup account system (including account information and other personal information associated with the account), unless otherwise required by laws and regulations. Please be aware that the account deletion operation is irreversible. After you delete your account, we will be unable to continue providing Cachup account-related services to you.
As a company that operates globally, we provide products or services through resources and servers distributed around the world. To ensure service effectiveness (for example, to ensure processing speed), and without violating local data protection laws, we store user personal data based on the region of phone sales and device settings. Our data centers are located in France, the United States, Singapore, India, and Indonesia, which means your personal information may be transferred to jurisdictions outside the country/region where you use the products or services, or may be accessed from such jurisdictions.
You understand that the risks under different data protection laws may vary. In such circumstances, we will take measures to ensure that the data we collect is processed in accordance with the requirements of this Policy and applicable laws, and to ensure that your personal information receives the same level of protection as in the country/region where you use the products or services. For example, we may request your consent for the cross-border transfer of personal information, or implement security measures such as encryption, de-identification, and entering into necessary data transfer/sharing agreements with data recipients prior to cross-border data transfers.
As required by law, your personal information may be shared from time to time with the following companies or organizations (such as our affiliates and strategic partners for the purpose of jointly providing products or services). We will require third parties to adopt equivalent confidentiality and security measures to process personal information through agreements or other appropriate measures.
(1) Affiliates: To facilitate the provision of services to you, your personal information may be shared with our affiliates. We will only share necessary personal information. If we or our affiliates change the purposes of use and processing of personal information, your authorization and consent will be sought again.
(2) Authorized Partners: Solely for the purposes stated in this Policy, certain of our services will be provided by authorized partners. We may share certain of your personal information with partners to provide you with services and enhance user experience. Our current partners primarily include:
Google account capability support: When you use a Google account to log in to Cachup, Google will share your basic profile information (name, email address, profile picture) with us through Google Sign-In OAuth 2.0 to provide Google Sign-In account login authentication services.
AI Buddy third-party large model capability support: The artificial intelligence services related to AI Buddy are supported by third-party large language models. We will utilize large language model (LLM) inference services provided by Google Gemini for supporting AI Buddy's news content generation, translation, summarization, proofreading, and other NLP tasks. To enable the above capabilities, we will entrust the AI large model to process your Cachup account ID, user usage records (follows, likes, favorites, browsing history, etc.).
(3) Other organizations involved in mergers, acquisitions, or bankruptcy liquidation: In cases involving mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require such company or organization to seek your authorization and consent again. If personal information transfer is not involved, we will provide you with sufficient notice and delete or anonymize all personal information under our control.
(4) Any entity to whom you authorize us to disclose your personal information.
(5) Special disclosures made under legal requirements or in emergency situations: For example, when we are required to respond to subpoenas or other legal proceedings, litigation, or mandatory requests from government authorities, we may disclose your personal information if we believe that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to government requests.
The security of your personal information is of great importance to us. We adopt appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, theft, disclosure, modification, or loss, including:
We use mainstream security technologies such as SSL/TLS to encrypt many services or encrypted transmission channels. We regularly review our information collection, storage, and processing practices (including physical security measures) to prevent unauthorized access to or tampering with our systems.
We enforce strict access controls on personal information, permitting access only to those of our employees and personnel of authorized processing service companies who need to know such information to help us process personal information. They are required to comply with strict contractual confidentiality obligations, and failure to fulfill these obligations may result in legal liability or termination of their relationship with us. Access logs for personal data are recorded and regularly audited.
The security of your information is of great importance to us. Therefore, we will continue to work to protect the security of your personal information and implement safeguards such as full-process encryption for storage and transmission, to prevent your information from being accessed, used, or disclosed without authorization. At the same time, certain encrypted data content can only be accessed by the users themselves and no one else.
We employ encryption and other security measures when transmitting and storing your sensitive personal information or other special categories of personal information.
We organize security and privacy protection training courses, tests, and awareness campaigns to enhance employees' awareness of the importance of protecting personal information.
We adopt internationally and industry-recognized standards to protect your personal information and actively pursue relevant security and privacy protection certifications.
However, please note that although we have taken reasonable measures to protect your information, no website, internet transmission, computer system, or wireless connection is absolutely secure. In the event of a personal information security incident, we will promptly take measures in accordance with the requirements of relevant laws and regulations. Where required, we will notify you of the security incident through appropriate means. When it is difficult to notify the individual data subjects concerned, we will issue a notice through commercially reasonable and effective means. At the same time, we will regularly review our security measures to consider available new technologies and methods.
We respect your rights regarding your personal information and are committed to protecting your control over your personal information. To this end, we provide you with various means to more conveniently and confidently manage your privacy settings and personal information, ensuring the security of your personal information. Please note that there may be differences in operational settings between different device models, operating systems, and product software versions. Additionally, to optimize your user experience, we may adjust operational settings. Accordingly, the following management paths are provided for reference only. If you have any questions about the methods and channels for exercising your rights, you can contact us through the means disclosed in the "Contact Us" section of this Policy. Your rights regarding your personal information are as follows:
We inform you of how we process and protect your personal information by publishing this Policy. We are committed to ensuring transparency in the use of your information. You can learn about the collection and use of your personal information by periodically reviewing this Policy, receiving update notification emails and messages about the Personal Information Protection Policy, and contacting us through the means disclosed in this Personal Information Protection Policy.
You can view this through "Me > About Cachup > Privacy Policy" in the application.
You can directly query or access your personal information within Cachup to understand the collection and use of your personal information.
For example: You can view your Google account information (nickname, profile picture) on the "Me" page, view all the Buddies you follow in "Me > Following List," view your like records in "Me > Likes List," and view your favorite records in "Me > Favorites List."
When you discover that the personal information about you that we process is erroneous or incomplete, you have the right to request that we make corrections or supplements.
For example:
You may choose to delete certain personal information you have provided to us. Specifically:
Each business function requires certain basic personal information to be completed (see the "How We Collect and Use Your Personal Information" section of this Policy). You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by deleting information, disabling device permissions in settings, changing settings on relevant product or feature pages, or deleting your account. Specifically:
You have the right to request that we provide you with a copy of the personal information you have provided, or transfer such copy of personal information to a third party designated by you. You can contact us through the means listed in the "Contact Us" section of this Policy, and we will provide it in a timely manner in compliance with the requirements of relevant laws and regulations.
You have the right to contact us and file a complaint through the means disclosed in the "Contact Us" section.
You have the right at any time to file a complaint with the competent supervisory authority regarding personal information protection issues, or to bring proceedings before a court with jurisdiction. However, we hope to have the opportunity to address your concerns and issues before you contact the authorities, so please contact us directly first.
Certain features/services of Cachup may contain links to third-party websites, products, and services. This Policy does not apply to websites, products, and services provided by such third parties. For example, when you navigate to a third-party news website through a source link in a Cachup content card, the privacy practices of that third-party website will be governed by its own privacy policy.
Please note that before you access the features/services of third-party website operators or third-party service providers through Cachup's navigation features, please carefully read their separate personal information protection policies and related terms.
We attach great importance to our obligations and responsibilities for protecting children's personal information, strive to create a healthy online environment for children, and provide special protections for children. We consider any person under the age of 18 (or the equivalent minimum age for full legal capacity in the relevant jurisdiction) to be a child. Cachup is primarily intended for adult users and does not target children as its service audience. We do not directly provide services to children. If a user is determined by Google to be a minor, we will restrict their use of this application in accordance with Google Play's relevant policies, including but not limited to: the user may be unable to search for or download this application on Google Play. We understand that Google Play may not be able to block all minor users who have not declared themselves to be under the age of 18; therefore, we still recommend that minors and their guardians carefully read this Policy before using this application and discontinue use of this application when necessary.
In accordance with applicable laws and regulations, if you are a child, you must obtain the consent of your parents or other guardians before using this application, and you must read this Policy carefully together with your parents or other guardians. If you are a child's guardian, you must carefully read this Policy before helping a child use this application. Children may not use this application without the consent of their parents or other guardians.
We will not proactively collect, store, use, transfer, or disclose children's personal information, nor will we use children's personal information for marketing purposes. If you are a child, or the parent or other guardian of a child, or you discover through other means that the information we process may include children's personal information, please contact us through the contact methods provided in this Policy, and we will endeavor to delete the relevant data as soon as possible.
We reserve the right to update or modify this Privacy Policy from time to time. For material changes to the Personal Information Protection Policy, we will notify you through appropriate means (for example, by publishing an update notice within the application, or updating the "Update Date" at the top of this Policy), and we will indicate the most recent update date at the beginning of this Personal Information Protection Policy.
The most recent version of this Personal Information Protection Policy applies to our processing of your personal information. This Personal Information Protection Policy takes effect from the date of its update.
If you have any questions regarding this Policy or personal information protection matters, or if you have any suggestions or complaints, you can contact us through the following means or reach our Data Protection Officer. We will complete identity verification and response processing within the period required by local laws and regulations. Considering the complexity and volume of individual requests, as well as the feasibility of technical implementation, this period may be extended when necessary.
Data subject rights exercise platform: https://brand.heytap.com/en/privacy-feedback.html
Alternatively, please refer to https://brand.heytap.com/en/privacy/contact-person.html to find out whether there is a local Data Protection Officer, representative, or contact person in your country/region.
Partner Name: Google LLC
Features/Services Provided: Google Sign-In account login authentication
Personal Information Shared with Partner: Authentication interaction information based on the OAuth 2.0 protocol (account identifiers, authentication tokens)
Partner Privacy Policy: https://policies.google.com/privacy
Partner Name: Google LLC
Features/Services Provided: Provides large language model (LLM) inference services through Google Cloud Vertex AI platform for news content generation, translation, summarization, proofreading, and other NLP tasks.
Personal Information Shared with Partner: Cachup account ID (not the direct Google account), user usage records (follows, likes, favorites, browsing history, etc.)
Partner Privacy Policy: https://policies.google.com/privacy