Privacy Policy

Privacy Policy

Your Privacy Matters

Last updated: February 28, 2025

At EarTune, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our radio streaming app.

Last updated: February 28, 2025

Data Collection Practices

We collect the following types of information:

  • Account Information: Name, email, phone number, and payment details for reward redemptions.
  • Usage Data: Listening time, station preferences, and app interaction patterns.
  • Device Information: Device type, operating system, and unique device identifiers.
  • Location Data: Approximate location based on IP address for regional content.

Information Usage

We use your information to:

  • Process and track your earned rewards
  • Improve our radio streaming service and user experience
  • Personalize content and recommendations
  • Process redemptions and payments
  • Communicate about new features and promotions
  • Ensure compliance with our terms of service

Data Storage Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all personal and payment information
  • Regular security audits and vulnerability testing
  • Secure cloud storage with restricted access controls
  • Data retention policies that limit storage duration

Your payment information is processed through secure third-party payment processors and is never stored directly on our servers.

Third-Party Sharing Policies

We may share your information with:

  • Payment processors to facilitate rewards redemption
  • Marketplace partners for product fulfillment
  • Analytics providers to improve our service
  • Legal authorities when required by law

We never sell your personal information to third parties for marketing purposes.

User Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (right to be forgotten)
  • Opt out of marketing communications
  • Data portability (receive your data in a structured format)
  • Lodge a complaint with a supervisory authority

Cookie Policies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Track app usage and performance
  • Enable certain app functionalities
  • Provide personalized content and recommendations

Manage Cookie Preferences

Essential Cookies

Required for basic app functionality

Analytics Cookies

Help us improve our services

Marketing Cookies

Used for targeted advertising

Contact Us

If you have any questions about our Privacy Policy, please contact us:

privacy@eartune.com

1-800-EAR-TUNE

123 Melody Lane, Suite 400
Harmony City, CA 94103