Privacy Policy

We collect the following types of information:

• Account Information: Name, email address, phone number, and payment details for reward redemption.
• Usage Data: Listening time, station preferences, and reward redemption history.
• Device Information: Device type, operating system, and unique device identifiers.
• Location Data: Approximate location based on IP address or precise location with your consent.

We use your information for the following purposes:

• To provide and maintain our service, including tracking rewards earned.
• To process reward redemptions and payments.
• To personalize your experience and recommend stations.
• To improve our app and develop new features.
• To communicate with you about updates, promotions, and support.
• To detect and prevent fraudulent activity.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest.
• Regular security assessments and penetration testing.
• Access controls and authentication procedures.
• Employee training on data protection practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

We may share your information with:

• Service Providers: Payment processors, cloud services, and analytics providers who help us deliver our services.
• Reward Partners: Merchants and services involved in fulfilling your redemption requests.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data.
• Rectify inaccurate or incomplete information.
• Request deletion of your personal data.
• Restrict or object to certain processing activities.
• Data portability to transfer your data to another service.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@eartune.com.

We use cookies and similar tracking technologies to enhance your experience, analyze app usage, and assist in our marketing efforts.

Types of cookies we use:

• Essential Cookies: Required for the app to function properly.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how you use our app.
• Marketing Cookies: Track your activity to deliver personalized ads.