Profitability, Setup, and the Future of Laundromats
Explore InsightsThe laundromat industry has been undergoing a quiet but powerful transformation. Traditionally known for coin-operated machines, many laundries are now adopting Coin Laundry POS Systems to stay competitive, increase profitability, and meet changing customer expectations. With more people seeking cashless transactions, convenience, and improved hygiene, laundromat owners are recognising that a modern POS (Point of Sale) system is no longer optional, but essential.
In this article, we will dive deep into how POS systems are changing the laundromat business, their costs and ROI, how they integrate with existing machines, and whether laundromats are still profitable in 2025. We'll also explore why adding cashless payments is vital, what equipment is needed, and which providers are leading the market in Australia.
While coin laundry machines defined the industry for decades, consumer behaviour has shifted. In 2025, fewer people carry coins, and most prefer debit cards, credit cards, or mobile payment apps. By adding POS systems, laundromats can accept contactless payments, making transactions quicker and more secure.
Modern laundromat users expect:
A POS system caters to these needs, offering not just payment solutions, but also operational insights for owners.
One of the most pressing questions owners ask is, What is the ROI of adding a POS system to a coin laundry?
The answer lies in:
Studies show that laundromats integrating POS systems can see 10–20% increases in revenue, largely because customers choose add-ons such as detergent purchases, larger load machines, or dryers when payments are easy.
Potential Revenue Increase
Accessibility with POS Systems
Annual Profit Potential in Australia
Costs vary depending on the provider, integration type, and number of machines. On average:
To set up a POS system in a laundromat, you need:
Yes. Most modern POS systems are designed to work alongside traditional coin mechanisms. This hybrid approach means customers can still use coins if they prefer, while offering cashless options for others.
When properly installed, POS systems do not shorten the lifespan of laundry machines. In fact, they can extend longevity by reducing wear and tear associated with coin jams.
Despite competition from home washing machines, laundromats remain profitable, especially in urban areas, tourist hubs, and rental-heavy neighbourhoods. In Australia, laundromats can generate annual profits of AUD $40,000–$100,000, depending on size and location.
Some argue laundromats are in decline. However, demand is shifting rather than disappearing. POS systems help combat decline by offering convenience, attracting younger customers, and making operations more efficient.
with high foot traffic and demand.
that are POS-compatible or can be retrofitted.
specialising in laundromats.
for seamless transactions.
with emphasis on cashless convenience.
monthly operating costs
but savings from reduced theft, automation, and increased customer usage outweigh costs
Some of the top laundromat POS providers in Australia include:
Some businesses are removing coins entirely.
Integration with apps for booking, tracking, and payments.
POS systems that track energy and water usage to reduce costs.
Yes, especially when combined with POS systems that minimise cash handling and provide touchless payment options, reducing physical contact and improving overall hygiene.
The laundromat industry is changing fast, and Coin Laundry POS Systems are at the heart of that transformation. They improve profitability, customer convenience, and operational efficiency. For owners, investing in POS integration is no longer about "keeping up" but about securing the long-term survival and growth of their business.
Whether you're starting a new laundry or upgrading an existing one, POS systems offer clear advantages that far outweigh the risks. As customer expectations evolve, the laundromats that adapt with POS technology will thrive, while those that don't may struggle to remain relevant.