[Davis Detail and Design]
Digital Citizenship—Design Document (Gold)
Digital Citizenship Design Document (Gold)
Business Purpose
Davis Detail and Design is a growing event planning business. As the
company continues to gain popularity in its local area, Davis Detail and
Design seeks to expand its global reach by increasing its digital presence.
This will require supplying all team members with a company phone and
laptop.
To ensure team members are well-equipped with the knowledge and
understanding of how to utilize these new devices most effectively both in
and away from the office for business purposes, the technology rollout
team at Davis Detail and Design will need to be trained on digital citizenship
and how to implement these practices within the company before, during,
and after team members have been given their devices.
This training is designed to equip the Davis Detail and Design technology
rollout team with the necessary knowledge and understanding of digital
citizenship and how to effectively implement these practices within their
organization. With this knowledge, they will then train fellow team
members on these practices so the company can begin implementing these
practices at a rate of at least 90% of the time when conducting business
using digital devices.
Target Audience
The primary target audience are members of the Davis Detail and Design
technology rollout team who, via pre-training surveys and interviews,
have shown that they either have limited knowledge of digital
citizenship practices or how to properly implement digital citizenship
as a consistent company practice.
Training Time
1 hour. This amount of time will allow learners to carefully listen to, engage
with, and review all content (if necessary).
Training
Recommendation
The technology rollout team members should receive e-learning training
due to their varying work schedules and availability. E-learning training will
allow them the flexibility to engage with content as they are available. This
e-learning training, however, will have a completion deadline scheduled
before devices can be handed out.
The technology rollout team should also have R.E.P. (Respect, Educate, and
Protect) and P.E.A.C.E. (Protection, Education, Access, Courtesy, and
Empathy) infographic job aids if they need a reminder of the digital
citizenship themes (R.E.P.), the elements that fall under each theme
(R.E.P.), or the key principles to remember for effective implementation of
digital citizenship practices (P.E.A.C.E.).
[Davis Detail and Design]
Digital Citizenship—Design Document (Gold)
Deliverables
• 1 storyboard outlining the Digital Citizenship training course
• 1 eLearning module, developed in Articulate Storyline with
voiceover narration
• One (1) R.E.P. Job Aid that outlines and illustrates the digital
citizenship elements that fall under each theme along with 1-2
short, job-relevant examples
• One (1) P.E.A.C.E. Job Aid that outlines and illustrates the key
principles to remember for effective digital citizenship
implementation along with 1-2 short, job-relevant examples
Learning Objectives
By the end of the training, the learners will be able to…
• Define digital citizenship
• Identify digital citizenship benefits
• Determine the best digital citizenship practices to use for resolving
various work-related issues
Training Outline
Introduction
➢ Welcome
➢ Navigation Tutorial
➢ Scenario
➢ Learning Objectives
➢ Definition
➢ Digital Citizenship Elements Intro
Topic: Respect Theme of Digital Citizenship
➢ Digital Access
o Definition of Digital Access
o Examples of Digital Access Practice
o Benefits of Practicing Digital Access
➢ Digital Etiquette
o Definition of Digital Etiquette
o Examples of Digital Etiquette
o Benefits of Practicing Digital Etiquette
➢ Digital Law
o Definition of Digital Law
o Examples of Digital Law
o Benefits of Practicing Digital Law
➢ Knowledge Check
o Drag and Drop Activity- Drag each statement to the digital
citizenship element it best describes
▪ This will include a mixture of statements that
address definitions, benefits, and work related-
issues so all learning objectives (Los) are practiced
Topic: Educate Theme of Digital Citizenship
➢ Digital Literacy
o Definition of Digital Literacy
o Examples of Digital Literacy
o Benefits of Digital Literacy
[Davis Detail and Design]
Digital Citizenship—Design Document (Gold)
➢ Digital Communication
o Definition of Digital Communication
o Examples of Digital Communication
o Benefits of Practicing Digital Communication
➢ Digital Commerce
o Definition of Digital Commerce
o Examples of Digital Commerce
o Benefits of Digital Commerce
➢ Knowledge Check
o Drag and Drop Activity- Drag each statement to the digital
citizenship element it best describes
▪ This will include a mixture of statements that
address definitions, benefits, and work related-
issues so all LOs are practiced
Topic: Protect Theme of Digital Citizenship
➢ Digital Security
o Definition of Digital Security
o Examples of Digital Security
o Benefits of Practicing Digital Security
➢ Digital Health and Wellness
o Definition of Digital Health and Wellness
o Examples of Digital Health and Wellness
o Benefits of Practicing Digital Health and Wellness
➢ Digital Rights and Responsibilities
o Definition of Digital Rights and Responsibilities
o Examples of Digital Rights and Responsibilities
o Benefits of Practicing Digital Rights and Responsibilities
➢ Knowledge Check
o Drag and Drop Activity- Drag each statement to the digital
citizenship element it best describes
▪ This will include a mixture of statements that
address definitions, benefits, and work related-
issues so all LOs are practiced
Key Principles of Digital Citizenship
➢ Introduction of Key Principles for Successful Rollout and
Implementation (Remember P.E.A.C.E)
➢ Key Protection Principles
➢ Key Education Principles
➢ Key Access Principles
➢ Key Courtesy Principles
➢ Key Empathy Principles
Summary
Final Assessment
Congratulations/Conclusion
[Davis Detail and Design]
Digital Citizenship—Design Document (Gold)
Assessment Plan
80% or higher passing on e-learning module assessment consisting of a mix
of 5 graded multiple choice and multiple response questions. Learners will
be allowed to take the quiz as many times as needed to reach the passing
score.
Evaluation of Success
• Pre-/post-training surveys of learners rating their overall confidence
level with understanding digital citizenship and how to implement it at
Davis Detail and Design
• Post-training survey of learners rating their overall experience
completing the training
• The consistency with which team members utilize digital citizenship
practices after implementation
• Customer satisfaction surveys after digital citizenship practices have
been implemented at Davis Detail and Design
