Healinic Wellness Solutions faces the challenge of handling a large
influx of emails from various sources such as customers, partners,
and colleagues. Recent survey results indicate that team members
are concerned about effectively managing this high volume of
emails, as there is a risk of overlooking critical messages that could
have a significant impact on the business.
To alleviate this concern, upper management has taken the
initiative to address the issue. They have decided to create a
microlearning video specifically designed for Healinic Wellness
team members. The primary objective of this video is to
demonstrate a simple yet highly effective method for automatically
filtering incoming emails within the Microsoft Outlook system that
the team currently utilizes.
By implementing this method showcased in the video, team
members will be able to streamline their email management
process, making it more efficient, organized, and ultimately easier
to handle the large volume of emails they receive on a daily basis.
The target audience for this video is Healinic Wellness Solutions
team members who have specifically expressed concerns about
effectively handling the large volumes of daily emails in the recent
company survey.
7 minutes. This amount of time will provide learners with sufficient
time to actively engage with the content, attentively listen to the
information presented, and observe the visuals. Additionally, this
duration allows learners to reflect upon the video's content and
internalize the key concepts effectively.