This is the privacy policy of Starcade Pte. Ltd.(owner and operator of
Starcade.) This Privacy Policy sets out how Starcade.co will manage your
personal information which we collect as a result of your membership of Starcade,
your use of our websites located at https://starcade.co, and any pages or
websites under the 'Starcade'' brand including any mobile phone or tablet
applications that are owned and/or operated by us or whenever we otherwise deal
with you. We are committed to ensuring that the personal information we collect
about you is protected and is used, stored, and disclosed in accordance with
the Privacy Act and this Privacy Policy.
In using the website, you agree to be bound by the terms of this
Privacy Policy. Starcade.co may review the Privacy Policy periodically and
reserves the right to change the Privacy Policy at any time at its discretion
by posting such changes on the website. Changes will be effective immediately
when posted on the website. Your continued use of the website following posting
will constitute your acceptance of those changes. This Privacy Policy will not
apply to websites which are linked to the website and over which Starcade.co
has no control.
The kinds of Personal Information that Starcade.co may collect from
you is:
· Name
· Email Address
· Personally Submitted Preferences
· Date of Birth
· Country of Citizenship
· Physical Address
· Identification Number
· Government Issued Identification
· Location Data
· Device Information
· IP Address
The Company collects, or may collect, such information through methods
including:
· Data input during account registration processes
· Communications with Customers
Starcade.co will collect your Personal Information only by lawful and
fair means and not in an intrusive way to operate its business for the
following purposes:
·
For know-your-customer (KYC) identity
verification.
·
If you wish to subscribe to Starcade.co's
marketing communications.
·
To process your application to become a Member of
Starcade.co or any managed subdomains.
·
To provide and improve services to you as a
Member.
·
To identify you as a Member and authenticate your
identity for security purposes and to comply with our legal obligations.
·
To maintain your Member account.
·
To upgrade and enhance your experience within the
website or over the telephone, or to tailor or develop information, services or
products to suit your needs which may include market research and conducting
promotions.
·
To tell you about our products or services that
we think may be of interest to you by communicating with you via email, SMS or
telephone.
·
To create aggregate data about Members through
demographic profiling, statistical analysis of the database to provide to
potential and existing shareholders, and to allow for more efficient operation
of Starcade.co’s business.
·
To respond to your questions, comments, or requests.
·
To determine Members' liability to pay goods and
services tax and other taxes where applicable.
·
To comply with Starcade.co’s contractual, legal,
and statutory obligations.
·
For taking appropriate action if Starcade.co has
reason to suspect that unlawful activity or misconduct of a serious nature has
been, is being or may be engaged in that relates to our functions and
activities.
·
To establish, exercise or defend any legal
claims.
·
To manage job applications.
If you do not provide Starcade.co with the Personal Information we
request, we may be unable to process your application to become a Member,
provide you with our services or respond to your enquiry or complaint.
By using Starcade.co, becoming a Member or otherwise choosing to
provide Starcade.co with Personal Information you consent to Starcade.co
collecting, using, processing and potentially disclosing your Personal
Information for the above purposes and on the bases described in this Privacy
Policy.
From time to time we may use your Personal Information to inform you
about our products or services or about promotional activities which Starcade.co
believes may be of interest or of benefit to you. We may do this via email,
SMS, telephone or mail. If you no longer wish to receive marketing or
promotional material from Starcade.co at all or in any particular form, you may
contact us at any time by email to support@starcade.co with your request
with which we will comply as soon as is practical.
From time to time we may contact you in relation to the management and
administration of your Starcade.co account. These communications can be via any
of the modes of contact recorded when registering as a Member. Such
communication does not affect your opt-in or opt-out status for direct
marketing communications.
Starcade.co will take all reasonable steps to ensure that the Personal
Information which it collects, uses or discloses is correct and is stored in a
secure environment which is accessed only by authorised persons. We store the
personal information we receive as described in this Privacy Policy for as long
as you use our Services or as necessary to fulfill the purpose(s) for which it
was collected, provide our Services, resolve disputes, establish legal
defenses, conduct audits, pursue legitimate business purposes, enforce our
agreements, and comply with applicable laws.
Starcade.co will destroy or permanently de-identify the Personal
Information we hold when it is no longer required for any purpose permitted
under the APPs including our legal or operational obligations.
You acknowledge that no data transmission over the Internet is totally
secure. Accordingly, Starcade.co does not guarantee or warrant the security of
any information which you transmit to it. Any information which you transmit to
Starcade.co is transmitted at your own risk. However, once Starcade.co receives
your transmission, Starcade.co will take reasonable steps to protect your
Personal Information from misuse, loss and unauthorized access, modification
and disclosure including by using password protected systems and databases and
Secure Socket Layer (SSL) technology. By using our Services or providing
personal information to us, you agree that we may communicate with you
electronically regarding security, privacy, and administrative issues relating
to your use of the Services.
Starcade.co’s employees, agents and contractors are required to
maintain the confidentiality of Members' Personal Information and trading
behavior. Information posted on bulletin boards or communicated within a social
media environment (for example, Facebook, Twitter, Chat Rooms) becomes public
information. Starcade.co cannot guarantee the security of this type of
disclosed information.
We take seriously the responsibility to exclude children from access
to our services. We will not accept their information for the purposes of
opening a account. It is however, ultimately the responsibility of parents or
guardians to monitor their children’s Internet activities including where
appropriate by using Internet screening software.
Remember to always log out of your account when you have completed
your time on the website. This is particularly important if you share a
computer with another person. You are responsible for the security of and
access to your own computer, mobile device or any other handset used to access
the website.
Ultimately, you are solely responsible for maintaining the secrecy of
your username, password and any account information. Please be careful whenever
using the Internet and our website.
You may access the Personal Information collected by Starcade.co by
following the “Settings” link on the website or by contacting us on support@starcade.co. We will give you
access to your Personal Information in the manner requested if that is possible
and within a reasonable period. If we refuse your request or cannot give you
access in the manner you have requested, we will do what we can to meet your requirements
by other means. We may not be required to give you access to your Personal
Information in certain circumstances which are set out in the APPs including
where it may have an unreasonable impact on another individual's privacy. If we
refuse access for such reasons, we will advise you in writing of the refusal
and our reasons and the complaint mechanisms available to you.
You can request to have your personal data deleted if Starcade.co no longer
has a legal reason to continue to process or store it. Please note that this
right is not guaranteed - in the sense that Starcade.co do not have the ability
to comply with your request if it is subject to a legal obligation to store
your data. You can request the deletion of your personal data by sending an
email to support@starcade.co.
If you have any queries, requests for access or correction or
complaints relating to the handling of your personal information, please
contact us by email at support@starcade.co or by the site
customer support chat function.
All information processed by us may be transferred, processed, and
stored anywhere in the world, including but not limited to other countries,
which may have data protection laws that are different from the laws where you
live. We endeavor to safeguard your information consistent with the
requirements of applicable laws.
For purposes of the EU General
Data Protection Regulation, Starcade.co’s processing of your personal
information is supported by the following lawful bases:
· Performance of a Contract: Starcade.co needs to process your personal information to
perform our contract with you or our Customer.
· Legitimate Interest: Starcade.co processes your personal information to
further our legitimate interests but only where our interests are not
overridden by your interests or fundamental rights and freedoms.
· Consent: In some
cases, Starcade.co also relies on your consent to process your personal
information.
· Compliance with Legal Obligations: Starcade.co may process your personal information to
comply with our legal obligations.
If
you are located in the European Economic Area, you have the right to lodge a
complaint with a supervisory authority if you believe our processing of your
personal information violates applicable law.
As noted, Starcade.com may review, change and update this Privacy
Policy from time to time reflect our current practices and obligations. We will
publish our current Privacy Policy on our website at https://starcade.co and the changes
will take effect at the time of publishing. You should review this privacy
policy regularly and remain familiar with its terms.