When you purchase tickets from Ticketmaster, you're likely wondering how you'll receive them. Ticketmaster offers several delivery methods to accommodate your needs and ensure you get your tickets in time for the event. Let's explore the different ways Ticketmaster tickets are delivered.

Ticketmaster strives to provide a seamless and convenient ticket delivery process. The method of delivery depends on the type of event, your purchase preferences, and the venue's policies. Here are the most common ticket delivery methods you might encounter.

Digital Tickets
Digital tickets, also known as mobile entry, have become the norm for many events. This method allows you to access your tickets directly from the Ticketmaster app on your smartphone.

Upon purchase, your digital tickets will be attached to your Ticketmaster account. To access them, simply open the Ticketmaster app, tap on the 'My Tickets' section, and select the event. Your digital tickets will be displayed, ready to be scanned at the venue's entrance.
Mobile Entry

Mobile entry is a type of digital ticket that requires a smartphone with a functioning camera. When you arrive at the venue, you'll be asked to display the QR code on your ticket to the usher or scan it at a self-service kiosk. Ensure your phone is charged and that you have a stable internet connection to access your tickets.
To enhance your mobile entry experience, consider adding your tickets to your phone's digital wallet, such as Apple Wallet or Google Pay. This feature allows you to access your tickets with a single tap, making entry to the event even smoother.
Print-at-Home Tickets

Print-at-home tickets are another type of digital ticket that you can print from your computer or device. These tickets typically have a barcode or QR code that must be presented at the venue's entrance for scanning.
To print your tickets, log in to your Ticketmaster account, select the event, and click on the 'Print' button. Ensure your printer is connected and has sufficient ink or toner to produce a clear print. Once printed, keep your tickets in a safe place until the event date.
Physical Tickets

In some cases, you might still receive physical tickets, such as hard stock or PDF tickets. These tickets are typically mailed to you, although delivery methods may vary depending on the event and venue policies.
If you've selected standard mail as your delivery method, your tickets will be sent to the shipping address provided during the checkout process. Shipping times may vary, so it's essential to keep an eye on your order status and allow ample time for delivery before the event date.




















Will Call
Will Call is a delivery method where your tickets are held at the venue's box office for pickup on the day of the event. This method is often used when the venue or event organizer prefers not to mail tickets or when you've chosen to have them held for pickup by someone else.
To pick up your Will Call tickets, you'll need to visit the venue's box office on the day of the event and provide a valid ID and the credit card used for the purchase. If you're picking up tickets for someone else, ensure you have their written permission and a copy of the credit card receipt.
Local Pickup
Local pickup is similar to Will Call but allows you to pick up your tickets from a nearby retail location, such as a store or a ticket outlet, rather than the venue's box office. This method is convenient if you prefer to collect your tickets in advance and avoid the potential crowds at the venue's box office.
When selecting local pickup as your delivery method, you'll be presented with a list of available retail locations. Choose the one most convenient for you, and your tickets will be held there for pickup. You'll need to provide a valid ID and the credit card used for the purchase to collect your tickets.
In summary, Ticketmaster offers several ticket delivery methods to accommodate your preferences and ensure you receive your tickets in time for the event. Whether you choose digital tickets, print-at-home, or physical tickets, it's essential to keep an eye on your order status and allow ample time for delivery or pickup. By familiarizing yourself with the different delivery methods, you can ensure a smooth and hassle-free ticketing experience.