Wayfair Open Box Item Return Policy

What is the Wayfair Open Box return policy? Open Box items are typically final sale and non-returnable, along with most clearance, personalized and "Non-Returnable" labeled products. The Wayfair Return Policy isn't always easy to read, but one thing is clear - you can't return Open Box items after you buy them. Of course, you can try to call Wayfair Customer Service and ask (very, very nicely) if they'll make an exception.

Have a question or need help with an issue? We've got answers to all of your FAQs from ordering and tracking to returns and refunds, and more. This is my first time ordering from wayfair. I understand that open box items cannot be returned and I am planning on purchasing an upholstered bed.

What have your experiences been like with open boxed items? Was everything in new condition? If you purchased furniture, appliances, or other items from Wayfair, know how the return policy works so you know exactly what can or cannot be returned. Need to return or exchange something to Wayfair? Get quick answers about return windows, receipt requirements, and what to do if you lost your receipt.

While many products are eligible for returns, Wayfair specifies quite a few categories as "final sale" meaning no refunds allowed. Here are the most common ones: Clearance and Open Box Items Any items labeled clearance, open box, or daily sales are typically excluded from returns. This accounts for over 20% of Wayfair's inventory.

In addition to the strict 30-day return policy (in original packaging), there are caveats to what you can return, such as the following: While most Wayfair mattresses come with a 100-night guarantee, the following mattress-related items are non-returnable: crib mattresses, mattress toppers, air mattresses and open. The wayfair open box policy is non-returnable. What is the Wayfair rug return policy? The wayfair rug return policy follows the standard 30-day rule.

The rug must be returned in its original condition. If the original packaging isn't available, you must secure it in similar packaging for shipment. How do I return something to Wayfair?