If you like shopping for area rugs, patio furniture, couches, coffee tables, and more at deep discounts, you'll LOVE these Wayfair Open Box deals. Have a question or need help with an issue? We've got answers to all of your FAQs from ordering and tracking to returns and refunds, and more. What is the Wayfair Open Box return policy? Open Box items are typically final sale and non-returnable, along with most clearance, personalized and "Non-Returnable" labeled products.
Thoughts on open box items This is my first time ordering from wayfair. I understand that open box items cannot be returned and I am planning on purchasing an upholstered bed. What have your experiences been like with open boxed items? Was everything in new condition?
Understanding Open Box Items on Wayfair Wayfair, one of the largest online retailers specializing in furniture and home decor, offers a unique category known as "Open Box" items. These products originate from customer returns where the packaging has been opened, but the item itself is undamaged, unused, or only lightly used. Understand Wayfair's protection plans and warranties, including coverage details, real-world experiences, and how to evaluate if they're worth it.
Learn the pros and cons to make informed decisions before purchasing. Does Wayfair accept returns on open-box items? No, you cannot return Wayfair Open Box items. When they state these items are "Final Sale," they mean it.
Does Walmart accept Wayfair returns? No. While Walmart does happen to sell select Wayfair items, a piece of decor or furniture that you bought from Wayfair can only be returned to Wayfair. Wayfair Return Policy Exceptions: Certain items are non-returnable: these include Open Box items, which cannot be returned or replaced, as well as Clearance Items and Gift Cards.
Personalized items are also excluded from returns, along with bundled items sold at discounted rates, such as "5 for $25," unless the entire bundle is returned. Is a Wayfair warranty worth it? When you buy a new product from Wayfair, you're often presented with the option of purchasing a warranty for added protection. For a variety of categories, Wayfair has lots of great products that are eligible for warranty coverage.