Privacy Notice
We at Autofleet ("Autofleet" – as more fully detailed below, "us", "we", or "our") recognize
and respect the importance of maintaining your privacy. This Privacy Notice describes the
types of information we collect from you when you use any of the services offered by Autofleet
(collectively, the "Services") as follows:
- If you are a representative of one of our customers ("Fleet Operator" and "Customer",
respectively) using our vehicle and fleet management web platform ("Platform") or
Autofleet Apps (as defined below) including by means of accessing the Autofleet
Control Center, related web interfaces, or APIs to manage the Customer's fleet. For
the avoidance of doubt, certain Customers may have entered into agreements with
our authorized integration partners/distributors;
- If you are a driver or field agent ("Driver") using our Driver App ("Driver App") in
connection with a Customer's fleet;
- If you are a passenger ("Passenger") using our Passenger App ("Passenger App" and
together with the Driver App, the "Autofleet Apps") to order and pay for rides offered
by one of our Customers.
This Privacy Notice also explains how we process, transfer, store and disclose the information
collected, as well as your ability to control certain uses of the collected information. "You"
means any adult who is a Fleet Operator, Driver, or Passenger or person whose data is included
in the Control Center Data (as defined below).
The applicable Customer is the data controller (or database controller) with respect to the
processing of your Personal Data, (defined below), including without limitation the Control
Center Data. Autofleet serves as a data processor of your Personal Data on behalf of the
applicable Customer. Depending on the Autofleet entity that the Customer contracts with,
Autofleet can be Autofleet Systems Ltd., with registered office is Hamelacha 3, Tel Aviv-Yafo,
Israel and our registration number is 515754224, EFN (Netherlands) 4 B.V., Autofleet Inc. or
Jidofleet PTE. Support services, if provided, are provided by the Autofleet entity the Customer
has contracted with together with Autofleet Systems Ltd.
If you are an individual located in the European Union ("EU Individual"), some additional terms
and rights may apply to you, as detailed herein.
If you have specific requests under European or UK law, you can also contact us, by way of our
representative in the European Union (EU) at: Prighter EU Rep GmbH; Schellinggasse 3/10,
1010 Vienna, Austria and in the UK at Prighter Ltd 20 Mortlake Mortlake High Street, London,
SW14 8JN, United Kingdom. Both may be contacted at:
https://app.prighter.com/dsr/13062433603
"Personal Data" means any information that refers, is related to, or is associated with an
identified or identifiable individual or as otherwise may be defined by applicable law.
Privacy Notice Key Points
The key points listed below are presented in further detail throughout this Privacy Notice. You
can click on the headers in this section in order to find out more information about any topic.
These key points do not substitute the full Privacy Notice.
1. Personal Data We Collect and How We Use It.
2. Use for Analytics.
3. Sharing the Personal Data We Collect.
4. International Transfer.
5. Security.
6. Your Rights - How to Access and Limit Use of Certain Personal Data.
7. Data Retention.
8. Cookies and Similar Technologies.
9. Third-Party Applications and Services.
10. Communications.
11. Children.
12. Changes to the Privacy Notice.
13. Comments and Questions.
***
1. Personal Data We Collect and How We Use It. When we collect and use your Personal Data,
except as detailed below, we do so solely for the purpose of providing services to the
applicable Customer. As such, our processing activities are solely at the applicable
Customer's instructions and under its control. You have no legal obligation to provide us
with Personal Data, but if you refuse to provide such Personal Data we may not be able to
register you to the Platform or to use the Autofleet Apps.
1.1. Fleet Operators. If you are using the Platform as a Fleet Operator or Partner on behalf
of a Customer, we will collect your name, phone number, (work) email address,
login credentials, role, and activity logs (including login times, actions taken, and
access history). We use this Personal Data in order to identify you, authenticate
your account, provide you with access to the Platform and Services available
thereon, maintain system security, and provide audit logs to the Customer.
1.2. Drivers/Field Agents. If you are a Driver or Field Agent, whether or not you use the
Driver App, we collect basic Personal Data, such as your name, phone number, in
order to identify you and allow you to access the Driver App, along with a
photograph of you, which is included as part of your profile. We also collect
information about your usage of the Driver App, such as the times during which you
are driving (whether you are active or not). You may also choose to add your
address, which may help us provide you with better Services. In addition, we collect
your location data, which allows us to provide certain functionalities. Where exact
geo-location data is provided to Autofleet by or through the Customer or other
third parties (including through devices, systems, or applications not controlled by
Autofleet), the Customer is responsible for ensuring that all required notices and
consents (if any) have been provided or obtained under applicable law. Finally, we
automatically collect your device ID and data about your interaction with the Driver
App, such as buttons clicked and screens viewed, which we use on an aggregate
basis for analytics purposes.
1.3. Passengers. If you are a Passenger of one of our Customers, whether or not you use
the Passenger App, we will collect certain Personal Data about you, such as details
of your ride (pick-up and drop off locations, vehicle details, details of the relevant
Driver of your ride). If you use the Passenger App, you can create a profile and enter
your full name, email address, phone number, and a profile photo or image. Certain
profile information may be optional. We use this information in order to provide
you with Services through the Passenger App. To order a ride, you can input your
desired pick-up and drop off locations manually or may choose to allow us to collect
your exact geo-location, which we will only do with your consent through the
Passenger App. Where exact geo-location data is provided to Autofleet by or
through the Customer or other third parties (including through devices, systems, or
applications not controlled by Autofleet), the Customer is responsible for ensuring
that all required notices and consents (if any) have been provided or obtained
under applicable law. In order to pay for rides through the Passenger App, you may
be required to provide your credit card details, which will be handled by a third-
party payment processor. We will receive a reference to the card that includes the
expiration date and the last four digits of the card number as well as other
information, such as the outstanding balance and promo codes associated with
your account.
1.4 Additional Data Processed on Behalf of Customers. In providing our services to
Customers, Autofleet processes certain information relating to third parties who
are not direct users of our Platform, as well as data transmitted to or displayed
within the Platform (such as in the Control Center). This may include general notes,
package identifiers, delivery addresses, recipient names, delivery status
information, and data relating to vehicles and drivers (such as names, IDs, contact
details, shifts, delivery operations, vehicle identifiers, vehicle locations, and route
or stop point data) (together, "Control Center Data"). Control Center Data may be
provided by the Customer or its integration partners through secure interfaces or
APIs. Autofleet processes this data to enable the Customer to manage and monitor
its fleet operations, including route optimization, dispatch management, delivery
management, and performance reporting.
1.5 We may also use mapping and location services (such as Google Maps Platform
APIs) in connection with the Platform, Autofleet Apps, and Services to display maps,
geocode addresses, calculate routes and estimated times of arrival, and enable
other location-based features. Use of such services may involve the collection and
processing of information such as IP address, device and browser/application
information, queries, and location-related data (including precise geo-location
where enabled by the Customer), and may be subject to Google's then-current
terms and privacy policies (available at https://policies.google.com/privacy).
Where required under applicable law, the applicable Customer is responsible for
providing any required notices and obtaining any required consents for the
collection and sharing of location data with such mapping providers.
1.6 Notwithstanding the foregoing, Autofleet may also process certain Personal Data
to improve, develop, and optimize the Platform, the Autofleet Apps, and the
Services, including to troubleshoot, maintain, secure, and enhance performance
and user experience, and to develop new features and functionality. Where
required by applicable law, Autofleet will do so only in accordance with the
applicable Customer's instructions and/or on another valid legal basis, and with
appropriate safeguards (including, where feasible, aggregation, de-identification,
or anonymization).
2. Use for Analytics. We and/or our service providers use analytics tools, including "Google
Analytics" and other analytics providers to collect and analyze information about the use
of the Platform, Autofleet Apps, and Services. By analyzing the information we receive, we
may compile statistical information across a variety of platforms and users, which helps us
improve our Platform, Autofleet Apps, and Services, understand trends and customer
needs and consider new products and services, and tailor existing products and services
to customer desires. The information we collect is anonymous and aggregated and we will
not link it to any Personal Data. We may share such anonymous information with our
partners, without restriction, on commercial terms that we can determine in our sole
discretion. You can find more information about how Google collects information and how
you can control such use at https://policies.google.com/technologies/partner-sites.
3. Sharing the Personal Data We Collect. We share your information, including Personal
Data, as follows:
3.1. Customers. We share information, including your Personal Data, with the relevant
Customer that acts as a controller (or database controller) of your Personal Data.
3.2. Service Providers, and Subcontractors. We disclose information, including Personal
Data we collect from and/or about you, to our trusted service providers and
subcontractors, who have agreed to confidentiality restrictions and who use such
information solely on our behalf in order to: (1) help us provide you with the
Platform and/or Services; and (2) aid in our understanding of how users are using
our Platform and/or Services.
Such service providers and subcontractors provide us with IT and system
administration services, cloud provides, data backup, security, and storage
services, payment processing services, data analytics services, and assist us in
authenticating users, including by sending messages via SMS or email. In certain
cases, Autofleet provides its services in collaboration with integration
partners/distributors, which support the deployment and maintenance of the
Autofleet Platform for the Customers. In such cases, Autofleet may share or provide
access to Personal Data to the integration partner/distributor solely as necessary
to operate the service, enable integration, technical support, or system
maintenance.
3.3. Law Enforcement Related Disclosure. We may share your Personal Data with third
parties: (i) if we believe in good faith that disclosure is appropriate to protect our
or a third party's rights, property or safety (including the enforcement of this
Privacy Notice); (ii) when required by law, regulation subpoena, court order or
other law enforcement related issues, agencies and/or authorities; or (iii) as is
necessary to comply with any legal and/or regulatory obligation.
3.4. Legal Uses. We may use your Personal Data as required or permitted by any
applicable law, for example, to comply with audit and other legal requirements.
4. International Transfer.
4.1. We use subcontractors and service providers who are located in countries other than
your own and send them information we receive (including Personal Data). We
conduct such international transfers for the purposes described above. We will
ensure that these third parties will be subject to written agreements ensuring the
same level of privacy and data protection as set forth in this Privacy Notice,
including appropriate remedies in the event of the violation of your data protection
rights in such third country.
4.2. Whenever we transfer your Personal Data to third parties based outside of the
European Economic Area ("EEA") and when required under applicable law, we
ensure a similar degree of protection is afforded to it by ensuring at least one of
the following safeguards is implemented:
4.2.1. We will only transfer your Personal Data to countries that have been deemed
to provide an adequate level of protection for Personal Data by the
European Commission.
4.2.2. Where we use certain service providers not located in countries with an
adequate level of protection as determined by the European Commission,
we may use specific contracts approved by the European Commission
which give Personal Data the same protection it has in the EEA.
4.3. Please contact us at hey@autofleet.io if you would like further information on the
specific mechanism used by us when transferring your Personal Data out of the
EEA.
5. Security. We have implemented and maintain appropriate technical and organization
security measures, policies and procedures designed to reduce the risk of accidental
destruction or loss, or the unauthorized disclosure or access to Personal Data appropriate
to the nature of such data. The measures we take include:
5.1. Safeguards – The physical, electronic, and procedural safeguards we employ to
protect your Personal Data include secure servers, firewalls, antivirus, and SSL
encryption of data.
5.2. Access Control – We dedicate efforts for a proper management of system entries and
limit access only to authorized personnel on a need to know basis of least privilege
rules, review permissions quarterly, and revoke access immediately after employee
termination.
5.3. Internal Policies – We maintain and regularly review and update our privacy related
and information security policies.
5.4. Personnel – We require new employees to sign non-disclosure agreements according
to applicable law and industry customary practice.
5.5. Encryption – We encrypt the data in transit using secure TLS 1.2 protocols.
5.6. Database Backup – Our databases are backed up on a periodic basis for certain data
and are verified regularly. Backups are encrypted and stored within the production
environment to preserve their confidentiality and integrity, are tested regularly to
ensure availability, and are accessible only by authorized personnel.
5.7. However, no method of transmission over the Internet or method of electronic
storage is 100% secure. Therefore, while we strive to use commercially acceptable
means to protect your Personal Data, we cannot guarantee its absolute security.
5.8. As the security of information depends in part on the security of the computer you
use to communicate with us and the security you use to protect user IDs and
passwords, please take appropriate measures to protect this information.
6. Your Rights - How to Access and Limit Use of Certain Personal Data. Subject to applicable
law and certain exemptions, and in some cases dependent upon the processing activity we
are undertaking, you have certain rights in relation to the Personal Data that we hold about
you on behalf of the Customer, as detailed below. The applicable Customer, as the data
controller (or database controller), is responsible for compliance with your requests. For
any requests to exercise such rights, please contact the Customer directly. If you submit a
request to us, we will refer your request to the applicable Customer and may not answer
you directly.
6.1. Right of Access. You have a right to know what Personal Data we collect about you
and, in some cases, to have such Personal Data communicated to you. Subject to
applicable law, you may be charged with a fee.
6.2. Right to Data Portability. If the processing is based on your consent or performance
of a contract with you and processing is being carried out by automated means,
you may be entitled to receive a copy of the Personal Data you provided to us in a
structured, commonly-used, and machine-readable format.
6.3. Right to Correct Personal Data. Subject to the limitations in applicable law, you may
request that inaccurate, incomplete, or outdated Personal Data be updated,
completed, corrected, or deleted.
6.4. Deletion of Personal Data ("Right to Be Forgotten"). If you are an EU Individual, you
have a right to request that your Personal Data be deleted if either: (i) it is no longer
needed for the purpose for which it was collected, (ii) processing was based on your
consent and you have withdrawn your consent, (iii) you have successfully exercised
your Right to Object (see below), (iv) processing was unlawful, or (v) it is required
to be erased for compliance with a legal obligation. We cannot restore information
once it has been deleted. Please note that to ensure that we do not collect any
further Personal Data, you should also delete our Driver or Passenger App from
your mobile devices and clear our cookies from any device where you have used
our Platform. We may retain certain Personal Data (including following your
request to delete) for audit and record-keeping purposes, or as otherwise
permitted and/or required under applicable law.
6.5. Right to Restrict Processing. If you are an EU Individual, you can request that
processing of your Personal Data be deleted if either: (i) you have contested its
accuracy and wish to limit processing until this is verified; (ii) the processing is
unlawful, but you do not wish have the Personal Data erased; (iii) it is no longer
needed for the purposes for which it was collected, but we or the Customer still
need it to establish, exercise, or defend of a legal claim; (iv) you have exercised your
Right to Object (below) and the legitimate grounds for processing is being verified.
Processing may continue after a restriction request under certain circumstances.
6.6. Right to Object. If you are an EU Individual, you can object to any processing of your
Personal Data which has legitimate interests as its legal basis, if you believe your
fundamental rights and freedoms outweigh the legitimate interests. If you raise an
objection, the Customer will have an opportunity to demonstrate that it has a
compelling legitimate interest that overrides your rights and freedoms.
6.7. Withdrawal of Consent. You may withdraw your consent in connection with any
processing of your Personal Data based on a previously granted consent. This will
not affect the lawfulness of any processing prior to such withdrawal.
6.8. Right to Lodge a Complaint with Your Local Supervisory Authority. If you are an EU
Individual, you may have the right to submit a complaint to the relevant supervisory
data protection authority if you have any concerns about how your Personal Data
is being processed, though we ask that as a courtesy you please attempt to resolve
any issues with us or the applicable Customer first.
6.9 Your Rights Under Israeli Law. If you are subject to Israeli law, you may request to
access any personal data you have provided to us and request that such personal
data be corrected, updated, or deleted, including in accordance with Articles 13
through 14 of the Israeli Privacy Protection Law, 1981. You may exercise such rights
by emailing us at hey@autofleet.io. You may have the right to delete your personal
data subject to and in accordance with Article 3 of the Israeli Privacy Protection
Regulations (Provisions Regarding Information Transferred to Israel from the
European Economic Area), 2023.
7. Data Retention.
7.1. Subject to applicable law, we retain Personal Data (including Control Center Data) as
necessary for the purposes set forth above and in accordance with the instructions
of the applicable Customer. We may delete information from our systems without
notice to you once we deem it is no longer necessary for these purposes. Retention
by any of our processors may vary in accordance with the processor's retention
policy.
7.2. In some circumstances, we may store your Personal Data for longer periods of time,
for instance where we are required to do so in accordance with legal, regulatory,
tax, audit, accounting requirements and so that we have an accurate record of your
dealings with us in the event of any complaints or challenges, or if we reasonably
believe there is a prospect of litigation relating to your Personal Data or dealings.
In such case, our legal basis for processing your Personal Data will be our legitimate
interest.
7.3. Please contact us at hey@autofleet.io if you would like details regarding the
retention periods for different types of your Personal Data.
8. Cookies and Similar Technologies. We use cookies and similar technologies for a number of
reasons, including to help personalize your experience. When visiting this Platform, you
shall be notified of the use of and placement of cookies and other similar technologies on
your device as specified herein.
8.1. What are Cookies? A cookie is a small piece of text that is sent to a user's browser or
device. The browser provides this piece of text to the device of the originating user
when this user returns.
8.1.1. A "session cookie" is temporary and will remain on your device until you
leave the Platform.
8.1.2. A "persistent" cookie may be used to help save your settings and
customizations across visits. It will remain on your device until you delete
it.
8.1.3. First-party cookies are placed by us, while third-party cookies may be
placed by a third party. We use both first- and third-party cookies.
8.1.4. We may use the terms "cookies" to refer to all technologies that we may use
to store data in your browser or device or that collect information or help
us identify you in the manner described above, such as web beacons or
"pixel tags".
8.2. How We Use Cookies. We use cookies and similar technologies for a number of
reasons, as specified below.
The specific names and types of the cookies, web beacons, and other similar technologies we
use may change from time to time. However, the cookies we use generally fall into one of the
following categories:
Type of
Cookie
Why We Use These Cookies
Security
These cookies can help us identify and prevent security risks. They may be
used to store your session information to prevent others from changing
your password without your login information.
Analytics
These cookies collect information regarding your activity on our Platform
and Autofleet Apps to help us learn more about which features are popular
with our users and how our Services can be improved.
8.3. How to Adjust Your Preferences. Most Web browsers or mobile devices are initially
configured to accept cookies, but you can change this setting so your browser
either refuses all cookies or informs you when a cookie is being sent. In addition,
you are free to delete any existing cookies at any time. Please note that some
features of the Services may not function properly when cookies are disabled or
removed. For example, if you delete cookies that store your account information
or preferences, you will be required to input these each time you visit.
9. Third-Party Applications and Services. All use of third-party applications or services is at
your own risk and subject to such third party's terms and privacy policies.
10. Communications. We reserve the right to send you service-related communications,
including service announcements and administrative messages as part of the Services we
provide, without offering you the opportunity to opt out of receiving them. Should you
not wish to receive such communications, you may terminate your use of the Services.
11. Children. We do not knowingly collect Personal Data from children under the age of sixteen
(16). In the event that you become aware that an individual under the age of sixteen (16)
has enrolled to use our Services without parental permission, please advise us
immediately.
12. Changes to the Privacy Notice. We may update this Privacy Notice from time to time to
keep it up to date with legal requirements and the way we operate our business, and we
will place any updates on this webpage. Please come back to this page every now and then
to make sure you are familiar with the latest version. If we make material changes to this
Privacy Notice, we will seek to inform you by notice through the Platform or via email.
13. Comments and Questions. If you have any comments or questions about this Privacy
Notice, please contact us at hey@autofleet.io.
Last updated: January 2026