It is possible to distinguish large enough group of goods, the life cycle of which starts from the moment of sale.
They include: manufacturing equipment, consumer electronics, office equipment, etc.
The distinctive features of these goods are the necessity of regular service, scheduled repairing, parts and units replacement, consumed materials availability, etc.
The office equipment is an illustrative example of service problems.
The office equipment service is a set of means directed to the maintenance of the smooth functioning of the clients’ equipment.
It includes: 1 Warranty and post-warranty equipment service.
2 Customer consultative support.
3 Organization, maintenance and modernization of computer networks.
4 Equipment delivery and modernization, etc.
The success of business in the after-sales service area is defined by highquality level of consumers.
The key criterion is the service time.
We consider the process of office equipment after-sales service in 2 steps.
They are: 1) processing of an application; 2) the performance of service works.
The application processing is reflected in the communication between an operator and a client.
If the client’s problem can be solved, it will be solved by engineer on the stage of the performance of service works.
While lots of studies have approximated the energy conserving potential of office devices power administration, there is no current study regarding the power saving capacity of reducing the power monitoring delay time.
In this paper, we estimated the power saving possibility of the total saturation of power management, and additionally the added energy conserving potential of shortening the power management hold-up time for PCs, screens, copiers, and printer in Japanese workplaces.
To obtain essential data, we carried out the studies and also field measurements of use in organization hrs and also the turn-off rate in the evening.
We found that workplace equipment power administration can conserve as high as 3.5 TWh each year, which is nearly equal to 2% of commercial electrical power usage in Japan.
We likewise located that the energy use workplace equipment in Japanese offices with no use of power administration is also less than that in US workplaces with optimum use of power administration.
This is mainly since the portable computer system is far more preferred in Japan, as well as likewise because the manual-off price during the night is more than twice that in the US.