What if my Echo Dot says it's connected to WiFi, but it's not working? How do I troubleshoot WiFi connectivity issues on my Echo Dot? What are some common reasons why my Echo Dot might lose its WiFi connection?
Q. How do I connect my Echo device to the Wi-Fi? A. If your Echo device loses its Internet connection or has intermittent Wi-Fi connectivity issues, first try restarting your Echo device. Remove the power adapter, wait 30 seconds and then reconnect it.
My Echo Dot will not connect to the internet have tried all the help solutions to no success .comes back with you may have router problem. any ideas. Echo Dot.

If you're looking to connect your Echo Dot to a new network or device, you'll need to activate its Pairing Mode. This guide will walk you through the process, making it easy for you to connect your Alexa-enabled device seamlessly.
If your Echo Dot has trouble connecting to Wi-Fi, you can ask Alexa to "connect to Wi-Fi" to resolve the Echo Dot keeps losing connection issue. Adhere to the on-screen directions in the Alexa application to reconfigure the Wi-Fi settings. 6. Contact Your ISP

However the Dot in the den had an intermittent connectivity issue. A few times during the day, at random, a question to den Dot resulted in the Dot stating that it lost connection. A minute later it would be fine again.
The Echo Dot might not be able to hear you because of potential problems with the microphone. At most, it could just be that the microphone is muted through the buttons on the device. If not that, another possible problem could be that theres something blocking the microphone.
Learn how to easily format your Alexa Echo Dot to factory mode with step-by-step instructions. Perfect for troubleshooting!