Change Display Name in Exchange Mailbox: Step-by-Step Guide

Logan Jul 18, 2026

Customizing your display name on your Exchange mailbox can personalize your email experience and make your correspondence more professional. This guide will walk you through the process of changing your display name, ensuring a seamless transition to your new identification.

40 House Number Ideas To Enhance Your Curb Appeal
40 House Number Ideas To Enhance Your Curb Appeal

Before we dive into the steps, it's important to note that the display name is separate from your email address. Changing your display name won't alter your email address; it will only change how your recipients see your name when they receive your emails.

a wooden mailbox sitting in front of a house
a wooden mailbox sitting in front of a house

Accessing Your Exchange Admin Center

The first step to changing your display name is accessing your Exchange Admin Center. This is where you'll manage your mailbox settings.

a black mailbox sitting on the side of a road next to some palm trees
a black mailbox sitting on the side of a road next to some palm trees

To access the Exchange Admin Center, follow these steps:

Accessing via Outlook Web Access

a woman standing in front of a blue mailbox
a woman standing in front of a blue mailbox

1. Sign in to your Outlook Web Access using your existing display name and password.

2. Click on the gear icon in the top-right corner and select Options.

Accessing via Microsoft 365

No cost mailbox re-do {Sprucing up the outdoors for spring series}
No cost mailbox re-do {Sprucing up the outdoors for spring series}

1. Sign in to your Microsoft 365 account with your current display name and password.

2. Click on the app launcher (nine-dot icon) in the top-left corner, then select Admin.

3. From the Admin centers section, click on Exchange.

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35 Impressive Mailbox Designs That Will Wow Your Visitors

Changing Your Display Name

Now that you're in the Exchange Admin Center, you can proceed to change your display name.

a mailbox sitting on the side of a road
a mailbox sitting on the side of a road
a mailbox with flowers in the foreground and a lamp post on the other side
a mailbox with flowers in the foreground and a lamp post on the other side
a white mailbox sitting in the middle of a garden next to bushes and trees
a white mailbox sitting in the middle of a garden next to bushes and trees
Curb Appeal
Curb Appeal
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22 Creative Mailbox Decor Ideas to Showcase Your Personality - Lost At E Minor
DIY Mailbox Makeover
DIY Mailbox Makeover
Personalized Engraved Black Mailbox Plate | Custom Metal Mailbox Name Plate | Weatherproof Mailbox Sign | Custom Family Name Mailbox Sign
Personalized Engraved Black Mailbox Plate | Custom Metal Mailbox Name Plate | Weatherproof Mailbox Sign | Custom Family Name Mailbox Sign
Mailbox
Mailbox
a wooden mailbox with the number five on it's front and numbers on its back
a wooden mailbox with the number five on it's front and numbers on its back

Follow these steps to modify your display name:

Modifying Your Display Name

1. In the Exchange Admin Center, navigate to the Recipients section, then click on Mailboxes.

2. Find your mailbox in the list, then double-click on it to open its properties.

3. In the Email Addresses section, you'll see your current display name. Click on the edit (pencil) icon next to it.

4. In the Display name field, enter your new display name. This will be the name that recipients see when they receive your emails.

5. Click Save to apply the changes.

Congratulations! You've successfully changed your display name on your Exchange mailbox. Be sure to double-check your new display name to ensure it appears correctly in your emails.

Remember, your display name is a key part of your professional email identity. It should be accurate, relevant, and consistent across all your professional communications.