How to Change Mailbox Name in Outlook

Got a new job or simply want to refresh your Outlook mailbox? You might want to change your mailbox name to reflect your personal style or keep things professional. In this guide, we'll walk you through the process of changing your mailbox name in Outlook, ensuring your identity is perfectly represented.

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Before we dive into the step-by-step process, let's ensure you understand what changing your mailbox name entails. It updates the display name associated with your Outlook account, which is visible to your recipients. It doesn't affect your actual email address. Now, let's get started!

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Changing Your Mailbox Name on the Web

Outlook's web version is a convenient way to access your emails, and it's also where you can easily change your mailbox name. Here's how:

the mail merge button in microsoft's office 365 email address box is highlighted on the left side of the document

1. Head over to Outlook.com and sign in to your account.

Editing Display Name

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2. Click on the gear icon at the top right corner and select 'View all Outlook settings'.

Note: If you're using the 'Focused Inbox' layout, you'll find the settings icon in the '...' menu located at the bottom right corner.

Accessing Profile Settings

two screens showing the settings for different items in an email form, one with new message and the other with notifications

3. Click on 'View all Outlook settings'.

4. In the 'account info' section, under 'Email and devices', select 'Add account'. Choose 'Work or school account', then enter your work account details and click 'Next'.

Changing Your Display Name on Desktop Version

Color email by person using Outlook 2010 Conditional Formatting

The Outlook desktop application can also be used to change your mailbox name. Here's how you can do it:

Note: The process might vary slightly depending on the version of Outlook you're using. We'll use Outlook 2016 for this demonstration.

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Accessing Profile Settings

1. Open Outlook 2016 and click on the 'File' tab.

Note: If you're using an older version, you'll find this under 'Office' or the Outlook button.

Account Settings

2. Click on 'Info', then select 'Account Settings'.

3. In the 'Email' tab, select your email account (in the 'Change account' field), then click on 'Change'.

4. In the 'Account Settings for' field, click on 'More Settings...'.

5. In the 'General' tab of the 'Internet E-mail Settings' screen, you'll find the 'Your name' field. Type in your new mailbox name and click 'OK'.

Note: You can also change your reply email address here, if needed.

And there you have it! You've successfully updated your mailbox name in Microsoft Outlook. The next time you send an email, your recipients will see your new mailbox name. If you ever change your mind, you can always revert to your previous name or switch to a new one. Happy emailing!