What's The Official Name For Neighborhood Mailboxes

Logan Jul 18, 2026

Ever found yourself wondering about the official terminology for those durable, multi-compartmental boxes where you drop off letters to your neighbors? You're not alone. In the United States, these mail receptacles are officially known as "Cluster Box Units" or CBUs, part of the United States Postal Service (USPS) lingo. But what about other countries? Let's delve into the world of neighborhood mailboxes, their various names, and uses across different regions.

24 Mailbox Ideas to Spruce Up Your Curb Appeal
24 Mailbox Ideas to Spruce Up Your Curb Appeal

Firstly, let's clarify the term 'Cluster Box Unit' in the context of the US. A CBU, as defined by the USPS, is a group of mailboxes mounted together on a post, typically found in apartment complexes, townhouses, or planned developments. Each unit has a unique box for each resident, providing a convenient and secure way to receive mail. But when we look beyond the US, the terms for these neighborhood mailboxes can vary widely.

rustic front porch decor
rustic front porch decor

The United States

As established, the USPS uses 'Cluster Box Unit' to refer to these shared mailboxes. However, in everyday language, many Americans simply call them 'mailboxes' or 'apartment mailboxes', depending on the setting. Other common terms include 'mail receptacle', 'mailbox bank', or even 'mail hive'.

three mailboxes sitting on top of a wooden bench in the middle of a park
three mailboxes sitting on top of a wooden bench in the middle of a park

In terms of design, US CBUs are often built to USPS standards, featuring a locking door with a slot for letters and small packages. They are typically made of durable materials like steel to withstand outdoor conditions and attempted break-ins.

CBU Variations in the US

there are many mailboxes on the telephone pole
there are many mailboxes on the telephone pole

There are several variations to the standard CBU in the US. For instance, some have a horizontal layout, while others are vertical. Some have separate compartments for each resident, while others are simply a large box where mail is sorted inside. Some also include a package locker section for secure package delivery.

These variations often depend on the specific needs of the location, such as the number of residents and the layout of the building or complex.

Types of Mail Delivery in the US

Personalized Ornament Mailbox Decal: Address Numbers, Street Name Vinyl
Personalized Ornament Mailbox Decal: Address Numbers, Street Name Vinyl

In the US, mail delivery can vary between flat and letter-sized mail. Flat-rate boxes are available for larger packages, while letter-sized mail is delivered through the letter slot in the CBU. Sometimes, newspapers and magazines are also delivered through these boxes.

To facilitate this, mail carriers use a unique key or a master key to access each mailbox, ensuring secure delivery of mail.

International Neighborhood Mailboxes

the words best mailbox landscaping ideas for curb appeal are shown in blue and yellow
the words best mailbox landscaping ideas for curb appeal are shown in blue and yellow

Elsewhere in the world, neighborhood mailboxes go by different names and have slightly varied designs. Yet, their primary function remains the same: to facilitate the delivery of mail to residents in multi-unit dwellings.

In Canada, for instance, they are often referred to as 'super mailboxes' or 'cluster mailboxes', similar to the US. However, they are managed by Canada Post and adhere to their specific guidelines and designs.

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a mailbox with flowers hanging from it's side
a mailbox with flowers hanging from it's side
a wooden shelter with four black boxes on it
a wooden shelter with four black boxes on it
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Curb Appeal
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a mailbox with flowers in the flower bed
a mailbox with flowers in the flower bed
three mailboxes are mounted to the side of a wooden post in front of a house
three mailboxes are mounted to the side of a wooden post in front of a house

European Neighborhood Mailboxes

In Europe, particularly in Germany, France, and the UK, neighborhood mailboxes are often referred to as 'post-boxes' or 'letter-boxes'. They usually consist of a row of individual boxes for each apartment, often built into the wall beside or below the door of each unit. These mailboxes are regulated by the respective national postal services.

Some European mailboxes feature an additional compartment for packages and an alarm system for security. They also often include a numbering system for easy identification by mail carriers.

Australia and New Zealand

In Australia and New Zealand, neighborhood mailboxes are commonly called 'postal boxes' or 'letterboxes'. They can be standalone structures, typically made of sturdy steel and featuring multiple compartments, but they're often built directly into the wall of apartment blocks or townhouses.

Their design is regulated by the respective national postal services, Australia Post, and New Zealand Post, respectively.

In each of these cases, the design, terminology, and management of neighborhood mailboxes can vary due to local postal regulations, needs, and preferences. However, they all serve the crucial purpose of facilitating efficient, secure, and reliable delivery of mail to residents. This ultimately helps to foster a sense of community and provide a necessary service in modern life.