{
  "modified": "2025-04-11T00:51:21Z",
  "published": "2011-03-18T16:55:01Z",
  "id": "CVE-2009-5055",
  "details": "Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.",
  "references": [
    {
      "type": "EVIDENCE",
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    },
    {
      "type": "FIX",
      "url": "http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807"
    },
    {
      "type": "WEB",
      "url": "http://bugs.otrs.org/show_bug.cgi?id=4105"
    }
  ]
}