{
  "affected": [
    {
      "database_specific": {
        "unresolved_ranges": [
          {
            "events": [
              {
                "introduced": "6.0.0"
              },
              {
                "fixed": "6.0.12"
              }
            ]
          }
        ]
      }
    }
  ],
  "details": "An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.",
  "id": "CVE-2018-17883",
  "modified": "2026-03-13T21:50:14.546080685Z",
  "published": "2023-04-16T00:15:07.147Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://community.otrs.com/category/release-and-security-notes-en/"
    },
    {
      "type": "FIX",
      "url": "https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/"
    }
  ],
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}