{
  "affected": [
    {
      "ranges": [
        {
          "database_specific": {
            "extracted_events": [
              {
                "range": [
                  {
                    "introduced": "0"
                  },
                  {
                    "fixed": "1.26.0"
                  }
                ],
                "source": "AFFECTED_FIELD",
                "strategy": "StandardRange"
              },
              {
                "range": [
                  {
                    "fixed": "1186367f3616a605440e73e6a08eacbbcb9b92d9"
                  }
                ],
                "source": "REFERENCES_COMMIT"
              },
              {
                "range": [
                  {
                    "fixed": "c778f533b24b1dee0c75b206979a9bc4b1be0de2"
                  }
                ],
                "source": "REFERENCES_COMMIT"
              },
              {
                "original_tag": "v1.26.0",
                "range": [
                  {
                    "fixed": "f4cba24df6afe1cfe30d266ef4b4f9d0ee910fed"
                  }
                ],
                "source": "REFERENCES_TAG"
              }
            ]
          },
          "events": [
            {
              "introduced": "0"
            },
            {
              "fixed": "f4cba24df6afe1cfe30d266ef4b4f9d0ee910fed"
            },
            {
              "fixed": "1186367f3616a605440e73e6a08eacbbcb9b92d9"
            },
            {
              "fixed": "c778f533b24b1dee0c75b206979a9bc4b1be0de2"
            }
          ],
          "repo": "https://github.com/frappe/helpdesk",
          "type": "GIT"
        }
      ]
    }
  ],
  "aliases": [
    "GHSA-xf93-jjcj-44vm"
  ],
  "database_specific": {
    "cna_assigner": "VulnCheck",
    "cwe_ids": [
      "CWE-639"
    ],
    "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/111xxx/CVE-2026-111939.json"
  },
  "details": "Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.",
  "id": "CVE-2026-111939",
  "modified": "2026-10-21T02:30:30.221240731Z",
  "published": "2026-10-19T13:55:12.366Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/111xxx/CVE-2026-111939.json"
    },
    {
      "type": "PACKAGE",
      "url": "https://github.com/frappe/helpdesk"
    },
    {
      "type": "ARTICLE",
      "url": "https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py"
    },
    {
      "type": "ARTICLE",
      "url": "https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py"
    },
    {
      "type": "FIX",
      "url": "https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9"
    },
    {
      "type": "FIX",
      "url": "https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2"
    },
    {
      "type": "ADVISORY",
      "url": "https://github.com/frappe/helpdesk/releases/tag/v1.26.0"
    },
    {
      "type": "ADVISORY",
      "url": "https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm"
    },
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-111939"
    },
    {
      "type": "ADVISORY",
      "url": "https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation"
    }
  ],
  "schema_version": "1.9.0",
  "severity": [
    {
      "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N",
      "type": "CVSS_V4"
    }
  ],
  "summary": "Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation"
}