{
  "affected": [
    {
      "ranges": [
        {
          "database_specific": {
            "extracted_events": [
              {
                "introduced": "0"
              },
              {
                "fixed": "1.8.213"
              }
            ],
            "source": [
              "AFFECTED_FIELD",
              "REFERENCES"
            ]
          },
          "events": [
            {
              "introduced": "0"
            },
            {
              "fixed": "f35b4249c72d9bdac6ab1ea4e288f5894be34057"
            },
            {
              "fixed": "acf57a7a4b19544641523c6f7e51b1035c03c9b6"
            }
          ],
          "repo": "https://github.com/freescout-help-desk/freescout",
          "type": "GIT"
        }
      ]
    }
  ],
  "aliases": [
    "GHSA-w77q-wjfp-c822"
  ],
  "database_specific": {
    "cna_assigner": "GitHub_M",
    "cwe_ids": [
      "CWE-639",
      "CWE-862"
    ],
    "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40570.json"
  },
  "details": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.",
  "id": "CVE-2026-40570",
  "modified": "2026-07-08T05:38:33.583144903Z",
  "published": "2026-04-21T16:48:08.260Z",
  "references": [
    {
      "type": "WEB",
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"
    },
    {
      "type": "ADVISORY",
      "url": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/40xxx/CVE-2026-40570.json"
    },
    {
      "type": "ADVISORY",
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822"
    },
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-40570"
    },
    {
      "type": "FIX",
      "url": "https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057"
    }
  ],
  "schema_version": "1.7.5",
  "severity": [
    {
      "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P",
      "type": "CVSS_V4"
    }
  ],
  "summary": "FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII"
}