Need Comcast to push a firmware update to my router
I have an Arris Surfboard G36 that has documented issues connecting periodically to xfinity services without the latest firmware update . However, every source I read says I need for xfinity to push the update to my device remotely and I can't do it myself.
How do I manually update my Xfinity router

My internet connection keeps dropping and a firmware update is the last resort (from what I have researched). I've done all the troubleshooting & reset the router 2 different times. Any advice on how to get a firmware update from xfinity ?
Learn how to update the firmware on your Xfinity router . Find instructions for checking for updates and installing them.

Update Xfinity Router
Update Xfinity Router Keeping your Xfinity router up to date is essential for enjoying a seamless internet experience. By regularly updating your router's firmware , you can ensure improved connectivity and optimal performance. To guide you through the process, we have prepared a step-by-step guide on how to update your Xfinity router .

Comcast automatically updates your Xfinity router firmware during quiet hours to ensure top performance and security—no user action required for seamless upgrades.
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