Create Knowledge Categories Salesforce at Ginny Richter blog

Create Knowledge Categories Salesforce. Salesforce knowledge uses data categories to classify articles and. Create specific data categories that accurately reflect the content of your knowledge articles. Create up to three category groups. With data categories you can: Users classify and find records. Limit the number of categories: Try to limit the number of data categories to a manageable. A maximum of five hierarchy levels in each group. Enable lightning knowledge and assign appropriate user licenses. Learn how to set up a simple knowledge base by assigning licenses, enabling knowledge, and creating articles. Each category group can contain a total of. Administrators control access to records. Customize page layouts and record types to support knowledge article.

How to add Knowledge widget in Salesforce Lightning Console
from www.infallibletechie.com

Limit the number of categories: Try to limit the number of data categories to a manageable. Create up to three category groups. Users classify and find records. Create specific data categories that accurately reflect the content of your knowledge articles. Learn how to set up a simple knowledge base by assigning licenses, enabling knowledge, and creating articles. Each category group can contain a total of. Administrators control access to records. Salesforce knowledge uses data categories to classify articles and. A maximum of five hierarchy levels in each group.

How to add Knowledge widget in Salesforce Lightning Console

Create Knowledge Categories Salesforce A maximum of five hierarchy levels in each group. Enable lightning knowledge and assign appropriate user licenses. With data categories you can: Each category group can contain a total of. Limit the number of categories: Create specific data categories that accurately reflect the content of your knowledge articles. Customize page layouts and record types to support knowledge article. Create up to three category groups. Salesforce knowledge uses data categories to classify articles and. Try to limit the number of data categories to a manageable. Learn how to set up a simple knowledge base by assigning licenses, enabling knowledge, and creating articles. Administrators control access to records. A maximum of five hierarchy levels in each group. Users classify and find records.

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