When you need assistance with your AdvoCare products or business, the company's customer service is just a call away. Understanding how to connect with their supportive team can save you time and ensure you get the help you need. Here's a comprehensive guide on how to contact AdvoCare customer service.
AdvoCare takes pride in providing quality products and outstanding customer service. Whether you're a customer looking for information about a product or a distributor needing help with your business, their dedicated team is ready to assist you.
Phone Support
Phone support is often the quickest way to get personalized assistance. AdvoCare offers toll-free phone support for both customers and distributors.
For customer service, call 1-800-553-2899. This line is open from Monday to Friday, 8 am to 5 pm CST. If you're calling from outside the U.S., you can reach them at 1-972-716-8000. Distributors, on the other hand, can call the AdvoCare headquarters at 1-972-679-1500 for business-related assistance.
Hours of Operation
Understanding AdvoCare's customer service hours can help you plan your call effectively. The customer service line is open:
- Monday through Friday: 8 am - 5 pm CST
- Saturday and Sunday: Closed
Holiday Hours
AdvoCare customer service operates under regular business hours. However, they may close early or be closed on certain holidays, such as:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day and the following Friday
- Christmas Eve, Christmas Day, and the day after Christmas
Email Support
If you prefer writing to get your thoughts organized, you can also contact AdvoCare via email. Their customer service email address is customerservice@advoCare.com.
While emails are generally responded to within one to two business days, you may find phone support a more immediate solution for urgent matters.
Email Support Hours
Email support is typically available during the same business hours as their phone support, meaning:
- Monday through Friday: 8 am - 5 pm CST
- Saturday and Sunday: Closed
FAQs & Other Resources
Before reaching out to customer service, AdvoCare recommends checking their Frequently Asked Questions page and other online resources. You may find the answer to your question quickly and easily.
For product-related information, visit their products page. For business-related questions, explore the business opportunity section.
Social Media
AdvoCare maintains active social media profiles where they regularly engage with customers and distributors. You can message them directly on:
Remember, while social media can be a quick way to ask a simple question, it may not be suitable for sensitive or detailed business-related inquiries. For such matters, it's best to use phone or email support.
Reaching out to AdvoCare customer service is made easy with various contact options. Whether you pick up the phone, send an email, or message them on social media, their team is committed to providing the support you need to make the most of your AdvoCare experience.