So Energy Customer Service Email Address

If you're a SO Energy customer seeking assistance or information, you might be wondering how to reach their customer service team via email. Fortunately, SO Energy has made it easy for you to get in touch with them electronically.

an image of a computer screen with the text, user information and description on it

SO Energy, a leading energy provider in the UK, understands the importance of efficient and effective communication with its customers. Their customer service team is dedicated to addressing your queries, concerns, or feedback promptly and professionally. Here's how you can find and use SO Energy's customer service email address.

SO Energy Customer Service Email Address

Firstly, let's get right to it. SO Energy's primary customer service email address is customerservice@so.energy. You can use this email address to contact their customer service team for any reason, from asking about your energy plan to reporting a power outage.

However, please note that SO Energy may have specific email addresses for different types of inquiries. It's always a good idea to check their website or contact them via the methods outlined below to ensure you're using the right email address.

Email Address for Specific Inquiries

an energy bill is shown in the form of a checkout page with numbers and symbols on it

While customerservice@so.energy is the general email address for SO Energy customers, they might provide specific email addresses for certain types of inquiries. For example:

Billing inquiries: bills@so.energy
Switching queries: switching@so.energy
Feedback and complaints: feedback@so.energy

Online Contact Form

an email address is displayed on a computer screen

If you're not sure which email address to use or prefer not to use email, SO Energy offers an online contact form on their website. This form allows you to fill out your details and query, and they'll get back to you via email. This option can be more convenient, especially if your query is complex or requires attachments.

To access the online contact form:

Visit the SO Energy Contact Us page.
Scroll down to the "Contact Form" section.
Fill out the form with your details and query.
Upload any relevant attachments (if necessary).
Click on "Submit" to send your query.

an image of a computer screen with the text's names and numbers on it

Other Ways to Contact SO Energy

While email is a convenient method for many, it might not suit everyone's needs. So Energy offers alternative contact methods to accommodate different preferences.

an email message to someone on their cell phone that says, thank you for receiving out

the email app is open and ready to be used for mailing or sending messages

Amazon fires employees for leaking customer email addresses and phone numbers

a cell phone screen showing an email address

an iphone screen showing the email notifications for mailboxes and other email messages

so energy customer service email address

an email message with the text congratulationss your address was successfully confined, and now you'll get emails you are interested in

You can reach SO Energy via:

Phone

SO Energy's customer service line is open from Monday to Friday, 9:00 AM to 5:30 PM (excluding bank holidays). You can call them on 0330 102 5800 for general inquiries or existing customers, or 0330 102 5900 for new customers.

Post

If you'd prefer to get in touch the old-fashioned way, you can write to SO Energy at the following address:

SO Energy Ltd	6th Floor	Connect House
133-137 Alexandra Road	Wembley	HA9 7JN

Remember to include your account details and a return email address or phone number for a response.

Before you reach out, consider checking the SO Energy FAQs section on their website. You might find the answer to your query there, saving you time and effort. If you still need to get in touch, your specific needs will likely be better addressed with the most appropriate contact method outlined above.

Now that you know how to find and use SO Energy's customer service email address and other contact methods, you're well-equipped to resolve any issues or get the information you need. Happy communicating!"

So Energy Customer Service Email Address - Contact Us