Screen Recording Amazon Connect at Angelina Pavy blog

Screen Recording Amazon Connect. The screen recording is synchronized with the voice. Amazon connect’s client application for screen recording can be easily deployed to begin recording agents’ screens. It then merges the video with the call recording audio file (for voice contacts) retrieved from your amazon s3. You can identify areas for coaching, validate activity, or identify best practices. Use screen recordings to help you evaluate agents. Amazon connect initiates post processing of screen recording for the contact. This topic provides steps to enable screen recording for your amazon connect instance, download and install the amazon connect. Amazon connect contact lens provides conversational analytics, agent screen recordings and automated evaluations to. Screen recording is designed to work with custom ccp and agent workspace built with the amazon connect streams js library. Amazon connect contact lens now provides the ability to download screen recordings from the contact details page in the amazon.

This topic provides steps to enable screen recording for your amazon connect instance, download and install the amazon connect. You can identify areas for coaching, validate activity, or identify best practices. Amazon connect initiates post processing of screen recording for the contact. Amazon connect contact lens now provides the ability to download screen recordings from the contact details page in the amazon. Amazon connect’s client application for screen recording can be easily deployed to begin recording agents’ screens. Screen recording is designed to work with custom ccp and agent workspace built with the amazon connect streams js library. Use screen recordings to help you evaluate agents. It then merges the video with the call recording audio file (for voice contacts) retrieved from your amazon s3. The screen recording is synchronized with the voice. Amazon connect contact lens provides conversational analytics, agent screen recordings and automated evaluations to.

Get Started in Minutes with Amazon Connect in Your Contact Center AWS Online Tech Talks YouTube

Screen Recording Amazon Connect Amazon connect contact lens now provides the ability to download screen recordings from the contact details page in the amazon. Amazon connect contact lens provides conversational analytics, agent screen recordings and automated evaluations to. Screen recording is designed to work with custom ccp and agent workspace built with the amazon connect streams js library. Amazon connect initiates post processing of screen recording for the contact. The screen recording is synchronized with the voice. Amazon connect’s client application for screen recording can be easily deployed to begin recording agents’ screens. You can identify areas for coaching, validate activity, or identify best practices. It then merges the video with the call recording audio file (for voice contacts) retrieved from your amazon s3. This topic provides steps to enable screen recording for your amazon connect instance, download and install the amazon connect. Amazon connect contact lens now provides the ability to download screen recordings from the contact details page in the amazon. Use screen recordings to help you evaluate agents.