Amazon Connect Holiday Hours at Christy Jones blog

Amazon Connect Holiday Hours. One of the most requested features of folks using aws connect as a call center, is the ability to set a holiday schedule. If specific hours are not specified, the. Is it possible to build a lambda function for amazon connect using aws that checks the date against holidays and. This is great for branching to a holiday or out of office contact flow based on the response. You can use this and queue hours of operation to. Checks whether the contact is occurring within or outside the hours of operation defined by the block. An amazon connect contact flow would do the normal check hours to figure out if the caller was hitting the system during on hours or off hours.

If specific hours are not specified, the. Is it possible to build a lambda function for amazon connect using aws that checks the date against holidays and. This is great for branching to a holiday or out of office contact flow based on the response. One of the most requested features of folks using aws connect as a call center, is the ability to set a holiday schedule. Checks whether the contact is occurring within or outside the hours of operation defined by the block. You can use this and queue hours of operation to. An amazon connect contact flow would do the normal check hours to figure out if the caller was hitting the system during on hours or off hours.

Amazon Connect Accelerator Connect

Amazon Connect Holiday Hours One of the most requested features of folks using aws connect as a call center, is the ability to set a holiday schedule. This is great for branching to a holiday or out of office contact flow based on the response. Checks whether the contact is occurring within or outside the hours of operation defined by the block. An amazon connect contact flow would do the normal check hours to figure out if the caller was hitting the system during on hours or off hours. If specific hours are not specified, the. Is it possible to build a lambda function for amazon connect using aws that checks the date against holidays and. You can use this and queue hours of operation to. One of the most requested features of folks using aws connect as a call center, is the ability to set a holiday schedule.

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