Toyota Genuine Parts Return Policy
Most Toyota parts are returnable. Refund eligibility will depend on whether the parts meet our return guidelines. Parts Purchases - With the exception of 12V batteries, Toyota Genuine Parts purchased over-the-counter or online from an authorized Toyota Dealer, but installed by a third party on the applicable Toyota or Lexus model vehicle, carry a 12.
A copy of the invoice will need to be included with the return. There is a 20% restocking fee charged against all returned parts eligible for return. No returns on any non-stocking part under $15.00 as we cannot return them to Toyota.
All returned items must be unused, in their original, undamaged packaging, and in resalable condition. Most Genuine Toyota products come with a nationwide 2-year warranty, offering peace of mind wherever you travel. This coverage ensures quality and reliability, though wear and tear items are excluded.
Each product is built to Toyota's exacting standards, ensuring long. Returns Policy Toyota Classic parts are not cancelable and not returnable (Model year over 10 years old). Contact us to arrange for any returns.
A copy of the invoice will need to be included with the return. There is a 15% restocking fee charged against all returned parts. Parts must be resaleable and in the original packaging.
Are all parts and accessories eligible for return? Certain items are non-returnable, including controlled parts, oils and chemicals, bare engines, tools, printed materials, merchandising aids, hazardous materials, special orders, and all electrical parts. Parts Return Policy Need to Return Your Parts? All parts intended for return must be in the original packaging and you must have a copy of the original invoice. Parts will be inspected prior to credit being issued.
Also have your VIN number readily available; this helps us order the correct parts. Yes, we are a Toyota dealer in the Midwest who specializes in selling Toyota parts online at wholesale prices. We guarantee your parts are brand new Genuine Factory Toyota parts in original Toyota packaging.
Do you sell genuine OEM parts? All parts are guaranteed to be new and factory original. These are the same parts you would purchase from the dealer. What is the warranty on the parts? All genuine OEM Toyota parts have a 12-month unlimited mileage warranty.
Do you have my part in stock? The parts and accessories listed in our catalog are brand new, genuine OEM (original equipment manufacturer) items. These are exactly the same parts as found in a new Toyota vehicle.
As our parts are sourced from the manufacturer, strict return procedures are imposed upon us when processing returns.