The Customer Is Always Right Even When They Are Wrong at Oscar Betts blog

The Customer Is Always Right Even When They Are Wrong. Or, your company can take a step back and analyze what could be. Here are a few ways you can lead with this mindset at your business. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. “the customer is always right” gives a strange feeling of satisfaction and empowerment. Here are five reasons why “the customer is always right” is wrong. Set customers up for success. As a customer, i like this slogan and use it quite often when facing poor customer service. Above all, it’s a strong argument that cannot be refuted. Customer interactions shouldn’t revolve around who is right and who is wrong. Simply saying the customer is always right doesn’t make it so. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not.

Or, your company can take a step back and analyze what could be. “the customer is always right” gives a strange feeling of satisfaction and empowerment. Here are five reasons why “the customer is always right” is wrong. As a customer, i like this slogan and use it quite often when facing poor customer service. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not. Simply saying the customer is always right doesn’t make it so. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. Above all, it’s a strong argument that cannot be refuted. Set customers up for success. Here are a few ways you can lead with this mindset at your business.

Is The Customer Always Right? [Infographic]

The Customer Is Always Right Even When They Are Wrong As a customer, i like this slogan and use it quite often when facing poor customer service. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not. Here are five reasons why “the customer is always right” is wrong. As a customer, i like this slogan and use it quite often when facing poor customer service. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. Here are a few ways you can lead with this mindset at your business. Or, your company can take a step back and analyze what could be. Customer interactions shouldn’t revolve around who is right and who is wrong. “the customer is always right” gives a strange feeling of satisfaction and empowerment. Simply saying the customer is always right doesn’t make it so. Above all, it’s a strong argument that cannot be refuted. Set customers up for success.