Creating a Likert scale questionnaire in Microsoft Word may seem daunting at first, but with the right steps, you can create an engaging and professional survey to gather valuable data. Likert scales are a common survey technique used to measure opinions, attitudes, and beliefs. They present respondents with a list of statements and ask them to indicate their level of agreement or satisfaction on a numerical scale.

Before we dive into the process, ensure you have Microsoft Word installed on your computer. This article uses Word 2016 as a reference, but the steps should be similar in other recent versions. Let's get started!

Preparing Your Questionnaire
Before you create your Likert scale, decide on the structure and tone of your questionnaire. Think about the number of questions, the scale you'll use, and the format of your survey. It's essential to keep your survey concise and easy to understand.

In this example, we'll create a simple 5-point Likert scale ranging from Strongly Disagree (1) to Strongly Agree (5). We'll also use a table to organize our questions and scale, which allows for easy editing and formatting.
Setting Up Your Document

Open Microsoft Word and create a new blank document. Set the page orientation to Landscape for a more spacious layout, and adjust the margins to give your survey some breathing room. You can do this by clicking on "Layout" in the top menu, then "Orientation," and select "Landscape." Then, go to the "Margins" option and choose a suitable setting, such as "Narrow" or "Normal."
Next, apply a consistent font and style throughout your document. It's best to use a font that is easy to read, like Arial or Calibri, and size 11 or 12. You can also adjust the line spacing for better readability, typically 1.15-1.5 is sufficient.
Creating the Likert Scale Table

Using a table makes it easy to align your questions with the Likert scale and ensures a clean, professional look. Here's how to create one:
Press "Ctrl + T" (Windows) or "Cmd + T" (Mac) to insert a table. For a 5-point Likert scale with 10 questions, a table with 12 columns works well (11 for the scale and 1 for the questions). You can adjust this based on your specific needs.
Now, let's make the table easier to work with:

- Click anywhere within the table, then go to the "Table Tools" tab in the top menu. Under "Table Style Options," uncheck " Header Row" and "Total Row" as you won't need them for this Likert scale.
- Increase the table width to about 80-85% of the page width to give your survey someetin space and improve readability. You can do this by clicking on the edges of the table and dragging them to the desired width.
- Add some space between the rows for better organization. Right-click on any row and select "Insert Row." Then, right-click again and select "Distribute Rows Evenly." You can adjust the row height manually if needed.
Formatting the Likert Scale Table

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With the table set up, it's time to add the Likert scale and format it for a engaging look. We'll use commonly accepted labels for each point on the scale, but you can modify these as needed.
First, add the Likert scale labels to the first row of the table:
- In the first cell, type "Strongly Disagree" (or your chosen label for 1).
- Right-click on the first cell and select "Merge & Center" to apply this format to the entire first row.
- Repeat this process for "Disagree," "Neither Agree nor Disagree," "Agree," and "Strongly Agree" (or your chosen labels for 2 to 5).
Formatting the Questions and Scale
Now, let's format the questions and scale for a clean, professional look:
- Starting with the second row of the table, add your questions in the first column. For example, you might write "I believe that this product meets my needs."
- Click on the question cell and apply the following formats:
- Bold the text for emphasis: "I believe that this product meets my needs"
- Left-align the text
- Based on your chosen font size, you may want to increase the font size for the question to around 12-14 points.
Final Touches
Once you've added all your questions and formatted them consistently, give your Likert scale a final touch by adding a table border and some shading. Here's how:
- Click anywhere within the table to select it, then go to the "Table Tools" tab in the top menu.
- Under "Table Styles," choose a style with a border, such as "Medium Shading 2 - Accent 1." This will add a border and some shading to your table for better visual separation.
- If you'd like, you can also add a table of contents or an index to your document to help readers navigate your survey. To do this, go to the "References" tab in the top menu and click on "Table of Contents." Choose the style you prefer, and it will be added to your document.
With these steps, you've created a well-designed Likert scale questionnaire in Microsoft Word. As a final touch, make sure to proofread your survey and test it with a small group to ensure clarity and proper functionality. Now you're ready to gather valuable insights from your respondents!