The Customer Is Always Right Even When They Are Wrong at Harry Burke blog

The Customer Is Always Right Even When They Are Wrong. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not. Instead, your business should use this philosophy to ensure that the customer — and their needs — are always your first priority. Simply saying the customer is always right doesn’t make it so. “the customer is always right” is a pretty common saying used in the business world because it emphasizes the importance of providing the best possible customer service so your patrons are satisfied and come back. Here are five reasons why “the customer is always right” is wrong. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. Or, your company can take a step back and analyze. The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong. By viewing the customer as always right, you risk burnout on your customer service team, a bad customer experience, and, ultimately, wasted resources.

Michael O'Leary Quote “People say the customer is always right, but
from quotefancy.com

Or, your company can take a step back and analyze. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not. Here are five reasons why “the customer is always right” is wrong. Instead, your business should use this philosophy to ensure that the customer — and their needs — are always your first priority. Simply saying the customer is always right doesn’t make it so. By viewing the customer as always right, you risk burnout on your customer service team, a bad customer experience, and, ultimately, wasted resources. “the customer is always right” is a pretty common saying used in the business world because it emphasizes the importance of providing the best possible customer service so your patrons are satisfied and come back. The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong.

Michael O'Leary Quote “People say the customer is always right, but

The Customer Is Always Right Even When They Are Wrong The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong. One approach is to tell the customer they’re wrong—the product is working fine and they didn’t set it up properly. Through my years in the shoe business, i was often reminded that the customer is always right — even when they're not. Or, your company can take a step back and analyze. By viewing the customer as always right, you risk burnout on your customer service team, a bad customer experience, and, ultimately, wasted resources. Instead, your business should use this philosophy to ensure that the customer — and their needs — are always your first priority. The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong. Simply saying the customer is always right doesn’t make it so. Here are five reasons why “the customer is always right” is wrong. “the customer is always right” is a pretty common saying used in the business world because it emphasizes the importance of providing the best possible customer service so your patrons are satisfied and come back.

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