Case Feed Vs Case Comments at Lynda Higgins blog

Case Feed Vs Case Comments. Required editions and user permissions available in: Use case comments to add notes to a case. Case comments and chatter feed in salesforce serve different purposes when it comes to communication and collaboration within a case or record. They are implicitly created when a feeditem whose parentid is a case. Anyone have any best practices or guidance on whether it is best to use the chatter feed on a. In a nutshell, support cases are customer feedback or issues that need to be addressed. Salesforce classic (not available in all orgs). Your customers can open cases, post comments, upload. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more. Cases and the case feed. Use the case comments publisher component to let customers and agents collaborate using comments on cases. Casefeed objects can't be directly created;

Case Comment Possible Approaches to writing a Case Comment Law is not clear Here, you need to
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Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more. In a nutshell, support cases are customer feedback or issues that need to be addressed. Use the case comments publisher component to let customers and agents collaborate using comments on cases. Your customers can open cases, post comments, upload. Salesforce classic (not available in all orgs). Casefeed objects can't be directly created; Use case comments to add notes to a case. They are implicitly created when a feeditem whose parentid is a case. Anyone have any best practices or guidance on whether it is best to use the chatter feed on a. Required editions and user permissions available in:

Case Comment Possible Approaches to writing a Case Comment Law is not clear Here, you need to

Case Feed Vs Case Comments Anyone have any best practices or guidance on whether it is best to use the chatter feed on a. Case comments and chatter feed in salesforce serve different purposes when it comes to communication and collaboration within a case or record. Use the case comments publisher component to let customers and agents collaborate using comments on cases. Use case comments to add notes to a case. Your customers can open cases, post comments, upload. Casefeed objects can't be directly created; In a nutshell, support cases are customer feedback or issues that need to be addressed. Cases and the case feed. They are implicitly created when a feeditem whose parentid is a case. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more. Anyone have any best practices or guidance on whether it is best to use the chatter feed on a. Required editions and user permissions available in: Salesforce classic (not available in all orgs).

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