Switch Genesys Cloud at Erin Hammonds blog

Switch Genesys Cloud. Yes, it should be possible. From the task editor toolbox, expand the logical category and drag a switch action to the appropriate location in the call flow menu. A forum post about how to use or expression in switch case for inbound call flow. The post shows an example of using or expression. From the select action list, select swap all shifts. This action is similar to a decision action, and is easy. Unfortunately, there's no switch case functionality but you can always nest the. A boolean one, and a string dynamic variable (for the background color). You can define the case as an expression and use. You can use a switch action in your architect flow, and define/set multiple cases. Do you mean multiple conditions in a custom action? 7 rows a switch action branches on condition after evaluating one or more expression cases. Use ctrl+click to select the two agents whose shifts you want to switch and do one of the following:

From the task editor toolbox, expand the logical category and drag a switch action to the appropriate location in the call flow menu. Use ctrl+click to select the two agents whose shifts you want to switch and do one of the following: From the select action list, select swap all shifts. A forum post about how to use or expression in switch case for inbound call flow. A boolean one, and a string dynamic variable (for the background color). This action is similar to a decision action, and is easy. Unfortunately, there's no switch case functionality but you can always nest the. Yes, it should be possible. You can define the case as an expression and use. You can use a switch action in your architect flow, and define/set multiple cases.

Genesys Cloud Main Genesys

Switch Genesys Cloud Do you mean multiple conditions in a custom action? 7 rows a switch action branches on condition after evaluating one or more expression cases. The post shows an example of using or expression. From the select action list, select swap all shifts. Use ctrl+click to select the two agents whose shifts you want to switch and do one of the following: You can define the case as an expression and use. A forum post about how to use or expression in switch case for inbound call flow. Yes, it should be possible. Do you mean multiple conditions in a custom action? Unfortunately, there's no switch case functionality but you can always nest the. You can use a switch action in your architect flow, and define/set multiple cases. From the task editor toolbox, expand the logical category and drag a switch action to the appropriate location in the call flow menu. This action is similar to a decision action, and is easy. A boolean one, and a string dynamic variable (for the background color).