Amazon Connect Check Queue Status at Dawn Kevin blog

Amazon Connect Check Queue Status. Use a check queue status block to check staffing or agent availability for a queue before sending a contact to that queue. The queue performance dashboard helps you understand the performance of your queues or groups of queues compared over configurable. Or, use a get queue. Checks the status of the queue based on specified conditions. For example, agents can create tasks to ensure follow up work is not forgotten, such as calling a customer back to provide a status update on. You can visualize historical queue data using time series graphs to help identify. Branches based on the comparison of time in queue or queue capacity. Checks the current working queue, or queue you specify in the block, for whether agents are available, staffed, or online.

Set the Maximum contacts in queue limit Amazon Connect
from docs.aws.amazon.com

Checks the current working queue, or queue you specify in the block, for whether agents are available, staffed, or online. Or, use a get queue. You can visualize historical queue data using time series graphs to help identify. Use a check queue status block to check staffing or agent availability for a queue before sending a contact to that queue. The queue performance dashboard helps you understand the performance of your queues or groups of queues compared over configurable. Checks the status of the queue based on specified conditions. For example, agents can create tasks to ensure follow up work is not forgotten, such as calling a customer back to provide a status update on. Branches based on the comparison of time in queue or queue capacity.

Set the Maximum contacts in queue limit Amazon Connect

Amazon Connect Check Queue Status Checks the status of the queue based on specified conditions. For example, agents can create tasks to ensure follow up work is not forgotten, such as calling a customer back to provide a status update on. Checks the status of the queue based on specified conditions. Checks the current working queue, or queue you specify in the block, for whether agents are available, staffed, or online. You can visualize historical queue data using time series graphs to help identify. The queue performance dashboard helps you understand the performance of your queues or groups of queues compared over configurable. Branches based on the comparison of time in queue or queue capacity. Or, use a get queue. Use a check queue status block to check staffing or agent availability for a queue before sending a contact to that queue.

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