How Does Talk Time Work at Vera Evan blog

How Does Talk Time Work. It is typically measured by an. Average talk time (att) is, quite simply, the amount of time you spend talking, chatting or working with a customer. In a contact center, talk time refers to the length of time agents talk with customers during a phone interaction. This metric is sometimes confused with average handling time (aht), but. Average talk time represents the actual duration an agent spends talking with a customer. Average talk time represents the actual duration an agent spends talking with a customer. Talk time is a key performance indicator (kpi) in call centers and business communication platforms. Average talk time specifically measures the duration of time that agents spend actively engaged in conversation with customers during calls. Unlike “hold”, “wait”, or “ average handle — aht ” times, this metric concentrates solely on the. Talk time is a call center metric that represents the total amount of time an agent spends on a call interacting with a customer. It helps managers understand how much time. Home cx glossary talk time.

Teacher Talk TuesdayLet's Talk Task Cards Telling time task cards
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In a contact center, talk time refers to the length of time agents talk with customers during a phone interaction. Talk time is a call center metric that represents the total amount of time an agent spends on a call interacting with a customer. Home cx glossary talk time. Average talk time represents the actual duration an agent spends talking with a customer. It helps managers understand how much time. Talk time is a key performance indicator (kpi) in call centers and business communication platforms. It is typically measured by an. Average talk time specifically measures the duration of time that agents spend actively engaged in conversation with customers during calls. Unlike “hold”, “wait”, or “ average handle — aht ” times, this metric concentrates solely on the. Average talk time represents the actual duration an agent spends talking with a customer.

Teacher Talk TuesdayLet's Talk Task Cards Telling time task cards

How Does Talk Time Work In a contact center, talk time refers to the length of time agents talk with customers during a phone interaction. Average talk time represents the actual duration an agent spends talking with a customer. This metric is sometimes confused with average handling time (aht), but. It helps managers understand how much time. In a contact center, talk time refers to the length of time agents talk with customers during a phone interaction. Talk time is a call center metric that represents the total amount of time an agent spends on a call interacting with a customer. Average talk time (att) is, quite simply, the amount of time you spend talking, chatting or working with a customer. Unlike “hold”, “wait”, or “ average handle — aht ” times, this metric concentrates solely on the. Home cx glossary talk time. Talk time is a key performance indicator (kpi) in call centers and business communication platforms. Average talk time represents the actual duration an agent spends talking with a customer. Average talk time specifically measures the duration of time that agents spend actively engaged in conversation with customers during calls. It is typically measured by an.

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