Disneyland Cancellation Policy 2020: What You Need to Know
Disneyland is one of the most popular vacation destinations in the world, attracting millions of visitors each year. However, like any travel experience, plans can go awry, and circumstances may arise that require a change in travel arrangements. Understanding Disneyland's cancellation policy is essential to avoid any last-minute hassles or unexpected expenses. In this article, we'll delve into the Disneyland cancellation policy 2020, covering the various types of cancellations, refund policies, and other essential details.
Types of Cancellations
Disneyland allows guests to cancel their tickets or packages under certain circumstances. The main types of cancellations are:
- Partial Refund Policy: If you need to cancel your Disneyland ticket or package, you can do so up to the day of your visit and receive a partial refund.
- Full Refund Policy: In some cases, such as inclement weather or natural disasters, Disneyland may cancel a ticket or package and provide a full refund.
- Transfer to Another Day: If you're unable to visit on the originally booked date, you can transfer your ticket to another day within a specified period, usually up to 24 months from the original date.
Cancellation Fees and Penalties
It's essential to note that Disneyland may charge cancellation fees or penalties, depending on the type of ticket or package and the notice period provided. These fees can range from 10% to 100% of the ticket or package price.

The following table illustrates the typical cancellation fees and penalties for Disneyland tickets and packages:
| Notice Period | Fee/ Penalty Percentage | Description |
|---|---|---|
| 14 days or less | 100% | No refund or credit will be provided. |
| 15-30 days | 50% | A 50% refund or credit will be provided. |
| 31-60 days | 25% | A 25% refund or credit will be provided. |
| 61 days or more | 10% | A 10% refund or credit will be provided. |
Travel Insurance and Protection
Disneyland recommends purchasing travel insurance to protect against unexpected events, such as trip cancellations or interruptions. Travel insurance can provide financial protection and peace of mind, ensuring that you're covered in case of unforeseen circumstances.
Some popular travel insurance options include:

- Travel Guard
- Travelex
- Allianz Travel Insurance
Refund and Exchange Policy
Disneyland offers a refund and exchange policy for tickets and packages. You can request a refund or exchange your ticket for a different date or ticket type within a specified period.
The following table illustrates the refund and exchange policy for Disneyland tickets and packages:
| Refund/ Exchange Period | Refund/ Exchange Options |
|---|---|
| Up to 14 days before the scheduled visit date | Full refund or exchange for a different date or ticket type. |
| 15-30 days before the scheduled visit date | Partial refund or exchange for a different date or ticket type. |
| 31 days or more before the scheduled visit date | Full refund or exchange for a different date or ticket type. |
Special Cancellation Rules
Disneyland has specific cancellation rules for certain types of tickets and packages, such as:
- Special Events and Packages
- Seasonal Tickets
- Annual Passes
These special rules may vary, and it's essential to check the Disneyland website or contact their customer service team for specific details.
Contacting Disneyland Customer Service
If you need to cancel your ticket or package or have questions about Disneyland's cancellation policy, you can contact their customer service team:
- Phone: (714) 781-4565
- Email: [guest.services@disneylands.com](mailto:guest.services@disneylands.com)
- Mail: Disneyland Resort, 1313 Disneyland Drive, Anaheim, CA 92802
Remember to provide your ticket or package details, including the ticket number, package name, and cancellation reason, to facilitate the cancellation process.
Conclusion
Disneyland's cancellation policy 2020 provides a comprehensive framework for understanding the various types of cancellations, refund policies, and other essential details. By familiarizing yourself with these policies, you can avoid any last-minute hassles or unexpected expenses and plan your dream vacation with confidence.