A Member Services Associate will be happy to help. Frequently asked questions Can I return an item that I bought online to a club? Most purchases made on SamsClub.com may be returned to any Sam's Club location in the United States. If an item purchased online cannot be returned to a Sam's Club location, it will be noted on the product page.
Sam's Club has a generous return policy. Thanks to the Club's 100% satisfaction guarantee, shoppers can return just about anything for either a refund or replacement. Even better, you can return the item at any time - no matter how long ago you made the purchase - and whether you bought it in a store or online.
However, if you want to save as much money as possible, get familiar with these. Sam's Club offers a flexible return policy, allowing most items to be returned within 90 days, though some exceptions apply. For items like electronics, major appliances, and motorsports items, the return window is shorter.
Returns If your purchase isn't quite right, we want to help. You're covered by our 100% Satisfaction Guarantee. If you're a current member and not satisfied with a purchase made online or in club, we're happy to issue a refund or replace it, with a few exceptions.
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