Troubleshooting Logitech M535 Bluetooth Mouse Not Working
The Logitech M535 is a popular Bluetooth mouse known for its comfort and precision. However, users may occasionally face issues where the mouse stops working. This guide will help you troubleshoot and resolve the "Logitech M535 Bluetooth mouse not working" issue.
Check Basic Connectivity
Before diving into complex solutions, ensure that the mouse is properly connected to your device. Here's how you can check:
- Check the battery level. If it's low, replace the batteries.
- Ensure that the mouse is turned on. The power switch is located at the bottom of the mouse.
- Make sure the Bluetooth connection is active on your device.
Reconnect the Mouse
Sometimes, simply reconnecting the mouse can resolve the issue. Here's how to do it:

- Turn off the mouse by sliding the power switch to the off position.
- Turn the mouse back on.
- On your device, go to the Bluetooth settings and forget or remove the Logitech M535.
- Reconnect the mouse by turning it on and following the pairing process again.
Update the Mouse Firmware
Outdated firmware can sometimes cause connectivity issues. Logitech provides firmware updates for their devices. Here's how to update the firmware of your Logitech M535:
- Download the Logitech G HUB software from the official Logitech website.
- Connect your Logitech M535 to your computer using the USB receiver.
- Open the Logitech G HUB software and follow the prompts to update the firmware.
Reset the Mouse
If updating the firmware doesn't work, resetting the mouse to its factory default settings might help. Here's how:
- Turn off the mouse.
- Press and hold the left and right buttons simultaneously for about 5 seconds, then release.
- Turn the mouse back on.
Check for Interference
Other Bluetooth devices can sometimes interfere with your Logitech M535. Try to minimize the number of active Bluetooth devices near your mouse and see if that resolves the issue.

Contact Logitech Support
If none of the above solutions work, it might be a hardware issue. In this case, it's best to contact Logitech's customer support for further assistance.
| Contact Information |
|---|
| Logitech Support Website: https://support.logi.com/hc/en-us |
| Logitech Support Phone Number: 1-800-2-MOUSE-G (668-734) |