Turkish Airlines Review 2019: A Comprehensive Look
Turkish Airlines, the national flag carrier of Turkey, has consistently ranked among the top airlines globally, and 2019 was no exception. This comprehensive review will delve into various aspects of Turkish Airlines' performance in 2019, providing a well-rounded perspective for both leisure and business travelers.
Fleet and Network Expansion
In 2019, Turkish Airlines continued to grow its fleet and expand its network. The airline added 25 new aircraft to its fleet, including Boeing 787-9 Dreamliners and Airbus A350-900s, bringing its total fleet size to over 330 aircraft. This expansion enabled Turkish Airlines to reach more destinations, with the total number of destinations served increasing to 313 in 126 countries.
Notable Destinations and Routes
- Turkish Airlines launched flights to several new destinations in 2019, including Batumi (Georgia), Ercan (Northern Cyprus), and Izmir (Turkey).
- The airline also expanded its presence in Africa, with new routes to destinations like Banjul (Gambia) and Conakry (Guinea).
On-Time Performance and Safety Record
Turkish Airlines maintained a strong on-time performance record in 2019, with an average on-time arrival rate of 80.2%. The airline's commitment to safety was also evident, as it achieved another year without a single serious incident or accident, further cementing its reputation as a safe and reliable carrier.
Inflight Experience
Turkish Airlines continued to refine its inflight experience in 2019, offering passengers a range of amenities and entertainment options. The airline's Economy, Business, and Elite classes all provide comfortable seating, with Business and Elite classes offering lie-flat beds on long-haul flights. Inflight entertainment is provided through a state-of-the-art AVOD system, with a wide selection of movies, TV shows, music, and games available in multiple languages.
Turkish Airlines also places a strong emphasis on culinary excellence, with a diverse menu of meals prepared by renowned chefs. The airline's signature "Flying Chefs" program, which offers passengers a gourmet dining experience in Business and Elite classes, was expanded in 2019 to include new destinations and chefs.
Awards and Recognitions
Turkish Airlines' commitment to excellence was recognized with several prestigious awards in 2019. The airline was named "Best Airline in Europe" by Skytrax for the ninth consecutive year, as well as "Best Airline in Southern Europe" and "Best Business Class Airline Seat." Turkish Airlines was also recognized for its commitment to sustainability, winning the "Best Airline in Europe for Sustainability" award at the APEX Passenger Choice Awards.
Challenges and Areas for Improvement
While Turkish Airlines' performance in 2019 was largely positive, there were also some challenges and areas for improvement. The airline faced increased competition in certain markets, particularly in Europe, which led to a slight decrease in market share. Additionally, some passengers reported inconsistent service levels and cabin cleanliness on certain flights, indicating a need for greater consistency in these areas.
Overall, Turkish Airlines' performance in 2019 was strong, with significant fleet and network expansion, excellent on-time performance, and a commitment to inflight excellence. Despite facing increased competition and some areas for improvement, the airline remains a formidable player in the global aviation industry and a popular choice for travelers seeking a comfortable and enjoyable flight experience.
